Post-Implementation Consultant – Master Data Management Platform
Veeva Systems
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • Wisconsin • United States
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Salary
💰 $70,000 - $140,000 per year
About the role
- Strategic Advisory: Serve as the primary SME for Veeva Network, providing proactive guidance on aligning system capabilities with evolving business requirements and industry regulations
- Environmental Governance: Manage the critical "Network-to-CRM" interface, ensuring the integrity of end-to-end data flows and validating the accuracy of Data Change Requests (DCRs)
- System Optimization & Continuity: Own the long-term performance of the Network environment, proactively managing the environment to identify technical debt and ensure optimal performance
- Best Practice Guidance: Act as a "guardrail" for customers, recommending industry-standard configurations for match/merge logic, survivorship rules, and data model extensions to prevent system degradation
- Process Evolution: Partner with customers to refine their internal data governance processes, ensuring they maximize the value of their Veeva investment post-go-live
- Configuration Enhancements: Independently execute technical tasks within the customer’s environment, including data model updates and system audits
- Manage client interactions, set expectations, and provide clear, effective communication
- Triage, troubleshoot, and resolve client-reported issues related to data, configuration, or platform performance
- AI-Enabled Efficiency: Leverage Veeva’s approved AI tools to accelerate documentation, data investigation, and provide faster technical insights
- Contribute to internal initiatives, knowledge sharing, and best practice development
- Uphold the Veeva Vision and Values including “Do the Right Thing” and “Customer Success”
Requirements
- 3+ years of professional experience specifically within Master Data Management (MDM) or Life Sciences Data Operations
- Master Data Management experience
- Hands-on experience with Veeva Network or Veeva CRM (or comparable MDM platforms)
- Experience in a customer-facing role, demonstrating consulting acumen and the ability to influence stakeholders
- Ability to work remotely and independently in support of multiple clients while maintaining an 80% billable utilization target
- Excellent verbal and written communication skills are essential
- Qualified candidates must be legally authorized to be employed in the United States.
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Master Data Managementdata model updatessystem auditsdata governance processesdata Change Requestsconfiguration enhancementstroubleshootingtechnical insightsAI tools
Soft Skills
consulting acumeninfluencing stakeholderseffective communicationclient interaction managementindependent workproblem-solving