Veeva Systems

Lead Consultant, Program Lead

Veeva Systems

full-time

Posted on:

Location Type: Remote

Location: Spain

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Job Level

Senior

Tech Stack

Vault

About the role

  • Program Lead IT Operations at our customers for Veeva’s R&D SaaS solutions
  • Function as a Primary customer liaison managing communication between managed services teams, customer stakeholders, and 3rd parties
  • Oversee customer release management programs including resource planning, release tracking, and forecasting
  • Support with the analysis of customer requirements and new product features to develop customer adoption and enhancement roadmaps
  • Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement of the customer

Requirements

  • 8+ years of experience in IT Project Management
  • Proven program management track record leading implementation and/or post implementation teams, whilst still have a good understanding of technical knowledge
  • Proven ability to work both independently and in teams in a dynamic, fast-moving environment
  • Ability to quickly understand business requirements and design creative solutions
  • Excellent verbal and written communication skills – our company language is English
  • Project Management Certification or equivalent relevant experience
Benefits
  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT Project Managementprogram managementrelease managementresource planningrelease trackingforecastingcustomer requirements analysisproduct feature developmentcustomer adoption strategiescontinuous improvement
Soft Skills
communicationindependent workteam collaborationproblem-solvingcreativityadaptabilitycustomer liaisonstakeholder managementdynamic environment navigationverbal and written communication
Certifications
Project Management Certification