Veeva Systems

Learning Strategy Consultant

Veeva Systems

full-time

Posted on:

Location Type: Remote

Location: Switzerland

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About the role

  • Manage customer success for a portfolio of key accounts
  • Support consulting engagements in alignment with other Veeva application implementation projects leading workshops, performing data analysis, and authoring final project deliverables
  • Analyze customer curricula structure, training assignment strategy, and assignment data to determine optimization efforts in line with Veeva Training LMS functionality and capabilities
  • Maintain a continued level of subject matter expertise on Veeva Training Solutions functionality, capabilities, and content library in line with Veeva’s release cycle
  • Provide thought leadership and direction to field-facing teams including creating and maintaining relationships with executive leadership
  • Manage all training assets including version control, customer distribution, and ongoing updates
  • Coordinate resources across the customer lifecycle from sales to delivery and beyond delivering projects on time
  • Build relationships with customers to gather feedback and figure out what their pain points are and what existing training assets need to be improved
  • Support marketing activities such as recording videos, presenting webinars, editing website content, attending conferences, and more
  • Serve as an evangelist in the space by presenting at industry conferences, leading webinars, and authoring content for industry publications
  • Engage with communities of practice, and manage relationships with partners

Requirements

  • Willingness to travel 20-30%, primarily in the EU (when possible)
  • Demonstrated experience in a GxP-regulated environment (e.g., pharma, biotech, medical devices)
  • Hands-on experience with curriculum development, Learning Management System (LMS) administration, and training program strategy in a GxP environment
  • Excellent verbal and written communication, interpersonal, and presentation skills
  • Driven self-starter; able to work independently
  • Experience communicating with and managing expectations for stakeholders at multiple levels, from project teams to leadership
  • Proven experience managing or playing a key role in large-scale, cross-functional projects (e.g., new system implementation, facility startup, major process overhaul)
  • Bachelor’s Degree
Benefits
  • Flexible work arrangements
  • Commitment to fostering a culture of inclusion and diversity

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
curriculum developmentLearning Management System (LMS) administrationdata analysisproject managementtraining program strategyversion controlcustomer success managementconsulting engagement supporttraining asset managementthought leadership
Soft skills
verbal communicationwritten communicationinterpersonal skillspresentation skillsself-starterindependent workstakeholder managementrelationship buildingfeedback gatheringteam coordination
Certifications
Bachelor’s Degree