Business Systems Analyst – Vault Systems
Veeva Systems
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • Ohio • United States
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Salary
💰 $70,000 - $110,000 per year
About the role
- Builds the foundation for the project efforts by capturing the business context – problem definition, current state definition, objectives, business case, desired future state definition, etc
- Develop detailed requirements (business, user, process, system requirements – functional and non-functional) and establish traceability to business vision. Manage the requirements throughout the project lifecycle by establishing agreements and serving as a liaison between business users and the project team
- Facilitate discovery sessions and business process workshops. Be able to diagram and elaborate current & future state application workflows in detail
- Act as the project manager for implementation of the solution – identify stakeholders, risk identification and mitigation, communication, define and drive schedules, escalate internally and externally (as appropriate)
- Provide technical and functional expertise across learning management systems. Serve as SME across various application platforms
- Collaborate with cross-functional teams to identify system and process improvements
- Lead and execute full development lifecycle activities - design, develop and test enhancements in alignment with internal business process requirements
- Provide product support, track escalations, perform root cause analysis and work with vendors to resolve issues
- Document all changes to applications per internal controls
- Develop and maintain technical documentation, release notes and conduct end-user training
Requirements
- Bachelor’s Degree in Information Systems, Business Administration, or related field or equivalent experience
- 3+ years application requirements gathering and design
- Administration experience with Veeva Training and/or Veeva QualityDocs
- Understanding of various training delivery methods and formats
- Strong Business Analysis and Project Management skills
- Prior experience in release management is desirable
- High proficiency in verbal and written communication. Solid presentation skills are desired
- Strong attention to detail, goal oriented. Must be able to effectively manage multiple activities and/or projects concurrently
- Versatility, flexibility, and a willingness to work within constantly changing priorities
- Commitment to excellence in delivery of customer service
- Comfortable in working with personnel at all levels of the organization
Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
requirements gatheringbusiness analysisproject managementrelease managementtechnical documentationroot cause analysisapplication workflowssystem improvementsend-user trainingfunctional requirements
Soft skills
verbal communicationwritten communicationpresentation skillsattention to detailgoal orientedversatilityflexibilitycustomer servicestakeholder managementproblem solving