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BPO, Chef de Projets Marketing
VeepeeDigital Performance Specialist at Veepee optimizing customer journeys across various e-commerce platforms. Analyzing performance metrics and enhancing user experiences in collaboration with tech and business teams.
About the role
Key responsibilities & impact- Ensure the optimization of the customer journey across all Veepee websites.
- Continuously track and analyze performance at each step of the customer journey.
- Propose and coordinate actions to improve customer journey in collaboration with tech and other business teams.
Requirements
What you’ll need- 3+ years of experience in digital projects coordination
- Data-driven, with strong analytical skills and the ability to use various sources of data to build a global vision.
- Results-oriented, with a strong ability to identify process weaknesses and drive improvements.
- A solid understanding of the e-commerce landscape, from initial customer touchpoints through to purchase and post-sales contacts.
- Comfortable working with diverse teams, including IT, UX, data science, legal, finance, logistics, commercial, and operational.
- Leadership skills: able to challenge and influence others, positively manage change.
- Proactive, organized, and autonomous, with the ability to move projects forward.
- Fluent English is required. International experience is a plus
Benefits
Comp & perks- Dynamic and creative environment within international teams
- The variety of self-education courses on our e-learning platform
- The participation in meetups and conferences locally and internationally
- Up to 2 days of remote work per week
- Flexible working hours
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisdigital project coordinatione-commerce optimization
Soft Skills
analytical skillsresults-orientedprocess improvementleadershipproactiveorganizational skillsautonomycommunication