System Administrator

• Support/maintenance/troubleshooting of virtualization infrastructure – Vmware mainly, some Hyper-V and KVM based virtualization solutions (Proxmox, XCP-ng)
• Remote support/maintenance/troubleshooting of enterprise-grade hardware: Server hardware (Generic IPMI/iDRAC/iLO); Data Storage Systems (DAS, iSCSI, FC, NVMEoF)
• Support/maintenance/troubleshooting of foundational infrastructure services: DHCP, DNS, MS AD
• Communicating with other participants of the product development and testing process regarding technical issues (HW/SW related)
• Tasks and procedures optimization and automation
• Proactive research of new approaches and solutions
• Writing and keeping up to date internal KB articles
• Monitoring services management and maintenance (Zabbix, Vmware Aria for logs/Operations)
• Support/maintenance/troubleshooting of local backup solutions (VBR)
• Keeping asset information up to date

Configuration Engineer – System Administrator

Senior Applications System Administrator

Zendesk Systems Administrator