Technical Account Manager

Veeam Software

Technical Account Manager at Veeam, providing proactive support and management for customer implementations. Ensuring customers unlock the full value of Veeam products and services in Riyadh, Saudi Arabia.

Posted 7/2/2026full-timeRemote • 🇸🇦 Saudi ArabiaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

CloudKubernetesOraclePMPSQLVMware

About the role

Key responsibilities & impact

Support delivery and consulting services to meet Veeam Software solution design and deliverables
Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
Assist with assessment and design of solutions as well as post-installation issues
Assist with Veeam Software solution implementation effort estimation
Create white papers, solutions guides, best practices, custom documentation, etc.
Deliver onsite knowledge transfer on Veeam Software solutions
Document configuration and completed activities
Analyze installed environments and guide optimal Veeam Software configurations
Facilitate communication between client and Veeam support
Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions
Provide input for improvement of process and documentation
Overnight business stays to meet company goals and objectives

Requirements

What you’ll need

Minimum 5 years of experience in IT industry.
VMware VCP, Microsoft MCSE or equivalent experience
Prince 2, ITIL, PMP,  or equivalent experience
Bachelor’s Degree in technology required (A combination of education and experience will be considered)
Hands-on experience with Veeam’s Core products
Proven Consulting and Project Management experience
Excellent communication, interpersonal and relationship-building skills
Excellent presentation skills.
Significant experience and understanding of virtualization technologies such as VMware and Hyper-V
Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)
Hands-on experience with networking protocols and equipment (Fiber Channel, Ethernet, Cloud services)
Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)
Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)
Experience with Data Management, Data Protection, Data Analytics
Experience with Kubernetes platforms.
Extensive experience with Data Center, Business Continuity and Operating Systems
Experience successfully managing multiple simultaneous projects and accounts
Working knowledge of Cloud technologies, capabilities, and protocols
Working knowledge of security technologies and concepts.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Veeam's Core ProductsVMware VCPMicrosoft MCSEPrince 2ITILPMPNetworking ProtocolsData ProtectionKubernetes PlatformsEnterprise Applications

Soft Skills

Excellent CommunicationInterpersonal SkillsRelationship-BuildingPresentation Skills

Certifications

VMware VCPMicrosoft MCSEPrince 2ITILPMP