Lead requirements gathering and translate business needs into clear, actionable user stories and functional specifications
Collaborate with engineers and stakeholders to shape solution approaches that align with Salesforce capabilities and best practices
Analyze existing processes and recommend improvements to enhance efficiency and scalability within Sales Cloud
Define acceptance criteria and support QA and UAT efforts to ensure solutions meet business expectations
Document system behavior, data flows, and functional designs to support implementation and long-term maintainability
Support development teams by clarifying requirements, identifying dependencies, building proof of concepts and troubleshooting production issues
Contribute to backlog grooming and prioritization within an Agile framework

Requirements

6+ years of experience in business or systems analysis, with at least 3 years in Salesforce
Strong understanding of Salesforce Sales Cloud capabilities and standard data model
Ability to translate business requirements into clear functional designs and user stories
Experience working closely with developers and understanding technical constraints
Experience building with Salesforce declarative tools (Flows, validation rules, security model)
Experience working in Agile environments with cross-functional teams
Excellent communication and stakeholder management skills
Past leadership exposure

Benefits

Unlimited paid time off, 12 paid holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
Medical, dental, and vision coverage starting on your first day
Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
401(k) retirement plan with company matching contributions
Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
AirVet: 24/7 virtual veterinary care at no cost
Legal services, identity protection, and supplemental health insurance options
Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

business analysissystems analysisSalesforceSales Cloudfunctional specificationsuser storiesAgiledeclarative toolsFlowsvalidation rules

Soft Skills

communicationstakeholder managementleadershipcollaborationrequirements gatheringproblem-solvingprioritizationclarificationtroubleshootingdocumentation