Veeam Software

Virtualization Backup Engineer, French Speaker

Veeam Software

full-time

Posted on:

Location Type: Remote

Location: Czechia

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Tech Stack

DNSFirewallsLinuxOracleSQLTCP/IPUnixVMware

About the role

  • Performing troubleshooting and analysis, including log file investigation
  • Acting as a technical focal point in relationships to fellow IT Professionals
  • Taking ownership of the customer problem or issue from the beginning of a support case through resolution, troubleshooting on our end (in Veeam) as well as in 3rd party components from Microsoft and Vmware, checking if the issue is known or unknown if it’s a defect if it’s caused by misconfiguration, correcting it as break/fix scenario and educating the customer by explaining for the process and interaction works
  • Documenting of all customer interactions accurately and within SLA in our CRM tool

Requirements

  • Fluent French & English (reading/writing/speaking)
  • Advanced user or administrative level with the following areas: Windows Server 2016 / 2019 / 2022 / 2025, Windows 10 / 11
  • Practical knowledge of TCP/IP (OS, firewalls configuration) and networking configuration/troubleshooting (NAT, ports, DHCP, DNS)
  • As a plus, UNIX and/or Linux knowledge, VMware ESX(i), Microsoft Hyper-V, Microsoft Exchange server administration, DataBase engines (SQL/Oracle)
  • Ability to quickly learn, understand and explain technical information
  • Ability and desire to take ownership of client issues through resolution
  • Excellent time management skills
  • Ability to work in a fast-paced environment
Benefits
  • 25 vacation days, 4 sick days, 21 paid medical leave days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
  • Premium private medical insurance for employees and dependents
  • Daily meal vouchers for restaurants and groceries (180 CZK per working day)
  • Flexible cafeteria platform with thousands of lifestyle benefit options
  • Multisport Card for gym and wellness, with family add-on options
  • Annual public transport reimbursement up to a set limit
  • Corporate mobile plan with optional family tariff
  • Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootinglog file investigationWindows Server 2016Windows Server 2019Windows Server 2022Windows 10Windows 11TCP/IPnetworking configurationVMware ESX
Soft Skills
ownershipcustomer interactiontime managementcommunicationproblem-solvingtechnical explanationadaptabilityeducationcollaborationfast-paced environment