Director, Digital Experience

Veeam Software

Director leading global digital experience strategy across Veeam’s websites and digital properties. Shaping UX research, design systems, journeys, and measurable conversion outcomes for a data resilience and security company.

Posted 9/9/2026full-timeRemote • 🇺🇸 United StatesLead💰 $214,800 - $550,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in user experience and digital experience leadership, with a strong focus on driving measurable business outcomes through user journey mapping and design system governance. Proficient in collaborating with cross-functional teams and influencing stakeholders to achieve strategic digital priorities.

Highest-signal resume keywords

User Experience LeadershipDesign System GovernanceEnterprise Content ManagementWeb Analytics and TestingStakeholder Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User Journey MappingUsability TestingContent StrategyInformation ArchitectureAccessibility Standards

Soft Skills

Team LeadershipCollaborationCommunication

Tools & Technologies

Adobe Experience ManagerAdobe TargetPrototyping ToolsWeb Analytics Platforms

Industry Keywords

B2B TechnologyDigital EcosystemMulti-Language WebsitesArtificial Intelligence in Research

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own the experience layer across veeam.com and every global digital property, defining customer journeys, interaction models, navigation, and page standards
Lead user interviews, surveys, usability testing, and competitive analysis; translate findings into content structures, user flows, and journey maps
Own and evolve Veeam’s UI Kit as the authoritative delivery basis, applying brand and visual design direction to documented components, patterns, and interaction standards
Drive continuous improvement by combining qualitative insight with performance data and sustaining evidence-based iteration
Partner with executive and functional leaders to shape digital priorities, investment, and long-term roadmap
Present strategy and results clearly to non-designers
Partner with Creative and connect content, web development, operations, and technology around shared goals
Grow team business fluency and craft
Lead relationships with agencies, contractors, and strategic partners

Requirements

What you’ll need

10 or more years in user experience or digital experience, including 5 or more years leading teams
Proven ownership of a large-scale, multi-language corporate website or digital ecosystem
Demonstrated experience connecting experience and journey work to measurable business outcomes such as conversion and pipeline
Hands-on fluency with enterprise content management, design and prototyping tools, and web analytics and testing platforms
Experience building and governing a user interface kit or design system in partnership with a brand or creative team, and driving its adoption across multiple teams
Ability to influence senior stakeholders without direct authority and balance competing priorities across a global organization
Working knowledge of accessibility standards and experience building compliance into delivery rather than auditing after the fact
Bonus: Experience in enterprise B2B technology, software, or security
Bonus: Familiarity with the Adobe Experience Cloud ecosystem, particularly Experience Manager and Target
Bonus: Prior work with globally distributed teams and multi-region localization
Bonus: Practical experience applying artificial intelligence to research synthesis, production, or quality assurance
Bonus: Background in content strategy, information architecture, or service design alongside interface work

Benefits

Comp & perks

Unlimited paid time off
12 paid holidays, including 4 global VeeaMe Days for self-care
24 paid volunteer hours annually through Veeam Cares
Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
Medical, dental, and vision coverage starting on the first day
Mental health support, therapy sessions, and digital wellness tools via the Employee Assistance Program
401(k) retirement plan with company matching contributions
Fertility, adoption, and surrogacy support through Maven
AirVet 24/7 virtual veterinary care at no cost
Legal services, identity protection, and supplemental health insurance options
Tax-advantaged spending accounts for healthcare, dependent care, and commuting
Learning and development through LinkedIn Learning, O’Reilly, mentoring, workshops, and Global Day of Learning
Comprehensive benefits package including health coverage, retirement plans, and unlimited time off