Cyber Solutions Advisor – Sales Development Representative
Digital Hands
Cyber SecuritySpark
Technical Account Manager, MSSP
Vectra AI
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $91,700 - $177,300 per year
Job Level
Mid-LevelSenior
Tech Stack
Cyber Security
About the role
- Serve as the primary technical liaison between Vectra and focus MSSP partners
- Build and maintain strong relationships with MSSP’s delivery engineers and analysts
- Identify adoption opportunities for MSSP customers, and enable MSSP engineers to deliver it to their customers
- Provide consultative guidance to MSSP engineers to optimize deployment, configuration, and integration of Vectra solutions
- Assist MSSPs in delivering proactive recommendations for risk mitigation to their end customers
- Support troubleshooting initiatives and implement cybersecurity best practices
- Collaborate with Vectra Product Management to ensure solutions align with MSSP partner needs
- Stay current with industry trends, emerging threats, and compliance requirements
- Develop MSSP specific implementation and analysis playbooks
- Create educational content and resources to improve security awareness across partner organizations
- Facilitate knowledge transfer sessions and technical workshops
- Support partner certification and skill development initiatives
- Provide technical guidance for complex deployments and integrations
- Assist with escalated customer issues and technical challenges
- Monitor and optimize partner performance metrics
Requirements
- 5+ years of experience in cybersecurity, preferably with MSSP or managed services background
- Strong knowledge of network security, threat detection, and incident response
- Experience with security orchestration platforms and integration technologies
- Understanding of compliance frameworks and regulatory requirements
- Proven track record of managing strategic B2B partnerships
- Experience working with MSSPs, MSPs, or channel partners
- Strong customer success and account management background
- Ability to build trust and serve as a technical advisor to senior stakeholders
- Excellent written and verbal communication skills
- Experience presenting to technical and executive audiences
- Strong project management and organizational skills
- Ability to work cross-functionally with product, sales, and support teams
- Deep understanding of the MSSP market and business models
- Knowledge of cybersecurity industry trends and best practices
- Experience with threat intelligence and security analytics
- Familiarity with enterprise security architectures
- Preferred: Master's degree in relevant field
- Preferred: Industry certifications (CISSP, CISM, CEH, or similar)
- Preferred: Experience with Vectra or similar NDR/XDR platforms
- Preferred: Previous experience managing large-scale MSSP partnerships
- Preferred: Knowledge of federal, SLED, and healthcare market segments
