Vector Solutions

Renewal Manager – Commercial

Vector Solutions

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $50,000 - $65,000 per year

Job Level

JuniorMid-Level

About the role

  • Develop professional cooperative relationships with a portfolio of clients.
  • Identify, retain, and grow Vector Solutions products based upon client needs and business initiatives.
  • Provide a consultative sales approach through an extended sales cycle to consistently meet or exceed quota.
  • May conduct product demos that focus on potential solutions for clients.
  • Develop strong knowledge of Vector Solutions products and services to be able to align appropriate solutions to meet the specific needs of each client.
  • Develop industry expertise within assigned client base.
  • Maintain and track all client communications utilizing Vector Solutions customer relationship management system.
  • Maintain revenue for assigned client base, confirm repeat business, and identify potential areas for new revenue generation among assigned clients.
  • Address client concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate.
  • Proactively conduct strategic account reviews with all assigned clients on an annual basis to review service needs and usage trends.
  • Proactively conduct regular account checks to identify early risk.
  • Reinforce the value of Vector Solutions products and identify additional opportunities.

Requirements

  • Excellent interpersonal skills needed to develop strong business relationships with clients.
  • Resolve customer issues quickly and effectively.
  • Ability to exercise time management, prioritize work, and set goals.
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
  • Ability to learn additional software quickly.
  • Successfully present new ideas to groups of managers and high-level executives.
  • Strong work ethic and ability to work independently with minimal supervision.
  • Excellent organization skills and detail oriented.
  • Ability to adapt to new conditions, assignments, and deadlines.
  • Thrive in a fast-paced team environment.
  • 1 – 3 years of experience in a consultative sales-oriented position focusing on relationship management.
  • Experience using MS products.
  • Experience using Salesforce CRM.
  • Experience with SaaS Renewals is preferred.
  • Two or Four-year degree from accredited institution of higher learning in a related field preferred.
  • Up to 10% travel
Benefits
  • Comprehensive benefits package effective the first of the month after hire
  • Matching 401(k) retirement plan
  • Healthy work-life balance with flexible work arrangements and generous time off
  • Generous referral incentive program
  • Tuition Reimbursement Program
  • Pet Insurance
  • OnePass Gym/Wellness Discount Program
  • Calm Health-Employee Membership
  • Company social events
  • Employee Resource Groups
  • Philanthropic opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
consultative salesrelationship managementSaaS renewalstime managementgoal setting
Soft skills
interpersonal skillsproblem resolutionorganization skillsdetail orientedadaptabilityindependencework ethicteam collaboration
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