Develop professional cooperative relationships with a portfolio of clients.
Identify, retain, and grow Vector Solutions products based upon client needs and business initiatives.
Provide a consultative sales approach through an extended sales cycle to consistently meet or exceed quota.
May conduct product demos that focus on potential solutions for clients.
Develop strong knowledge of Vector Solutions products and services to be able to align appropriate solutions to meet the specific needs of each client.
Develop industry expertise within assigned client base.
Maintain and track all client communications utilizing Vector Solutions customer relationship management system.
Maintain revenue for assigned client base, confirm repeat business, and identify potential areas for new revenue generation among assigned clients.
Address client concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate.
Proactively conduct strategic account reviews with all assigned clients on an annual basis to review service needs and usage trends.
Proactively conduct regular account checks to identify early risk.
Reinforce the value of Vector Solutions products and identify additional opportunities.
Requirements
Excellent interpersonal skills needed to develop strong business relationships with clients.
Resolve customer issues quickly and effectively.
Ability to exercise time management, prioritize work, and set goals.
Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
Ability to learn additional software quickly.
Successfully present new ideas to groups of managers and high-level executives.
Strong work ethic and ability to work independently with minimal supervision.
Excellent organization skills and detail oriented.
Ability to adapt to new conditions, assignments, and deadlines.
Thrive in a fast-paced team environment.
1 – 3 years of experience in a consultative sales-oriented position focusing on relationship management.
Experience using MS products.
Experience using Salesforce CRM.
Experience with SaaS Renewals is preferred.
Two or Four-year degree from accredited institution of higher learning in a related field preferred.
Up to 10% travel
Benefits
Comprehensive benefits package effective the first of the month after hire
Matching 401(k) retirement plan
Healthy work-life balance with flexible work arrangements and generous time off
Generous referral incentive program
Tuition Reimbursement Program
Pet Insurance
OnePass Gym/Wellness Discount Program
Calm Health-Employee Membership
Company social events
Employee Resource Groups
Philanthropic opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.