Renewal Manager – Commercial
Vector Solutions
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $65,000 per year
Job Level
JuniorMid-Level
About the role
- Develop professional cooperative relationships with a portfolio of clients.
- Identify, retain, and grow Vector Solutions products based upon client needs and business initiatives.
- Provide a consultative sales approach through an extended sales cycle to consistently meet or exceed quota.
- May conduct product demos that focus on potential solutions for clients.
- Develop strong knowledge of Vector Solutions products and services to be able to align appropriate solutions to meet the specific needs of each client.
- Develop industry expertise within assigned client base.
- Maintain and track all client communications utilizing Vector Solutions customer relationship management system.
- Maintain revenue for assigned client base, confirm repeat business, and identify potential areas for new revenue generation among assigned clients.
- Address client concerns and ensure the resolution of issues in a timely manner, with follow-up when appropriate.
- Proactively conduct strategic account reviews with all assigned clients on an annual basis to review service needs and usage trends.
- Proactively conduct regular account checks to identify early risk.
- Reinforce the value of Vector Solutions products and identify additional opportunities.
Requirements
- Excellent interpersonal skills needed to develop strong business relationships with clients.
- Resolve customer issues quickly and effectively.
- Ability to exercise time management, prioritize work, and set goals.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
- Ability to learn additional software quickly.
- Successfully present new ideas to groups of managers and high-level executives.
- Strong work ethic and ability to work independently with minimal supervision.
- Excellent organization skills and detail oriented.
- Ability to adapt to new conditions, assignments, and deadlines.
- Thrive in a fast-paced team environment.
- 1 – 3 years of experience in a consultative sales-oriented position focusing on relationship management.
- Experience using MS products.
- Experience using Salesforce CRM.
- Experience with SaaS Renewals is preferred.
- Two or Four-year degree from accredited institution of higher learning in a related field preferred.
- Up to 10% travel
Benefits
- Comprehensive benefits package effective the first of the month after hire
- Matching 401(k) retirement plan
- Healthy work-life balance with flexible work arrangements and generous time off
- Generous referral incentive program
- Tuition Reimbursement Program
- Pet Insurance
- OnePass Gym/Wellness Discount Program
- Calm Health-Employee Membership
- Company social events
- Employee Resource Groups
- Philanthropic opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
consultative salesrelationship managementSaaS renewalstime managementgoal setting
Soft skills
interpersonal skillsproblem resolutionorganization skillsdetail orientedadaptabilityindependencework ethicteam collaboration