Vector Solutions

Sales Development Representative, Fire

Vector Solutions

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $50,000 - $56,000 per year

Job Level

JuniorMid-Level

About the role

  • Sales Development Representatives play a critical role in qualifying opportunities, building trust with the fire community, and sparking interest by bringing energy, credibility, and a service mindset to every conversation.
  • Qualify and develop inbound leads and build business opportunities through outbound prospecting.
  • Work to have a variety of touches (calls, emails, social, etc.) on all prospects in your assigned territory.
  • Follow up with inbound leads in a timely manner outlined in our SLA.
  • Develop qualified sales opportunities and cultivate future pipeline potential.
  • Gain interest through outbound cold calling across a set of existing Vector Solutions customers and breaking into net new logos in assigned territories and markets.
  • Schedule qualified discovery meetings/product demos for Account Executives.
  • Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities.
  • Meet monthly strategic objectives sought to grow revenue in accounts through developing a consistent sales pipeline.
  • Engage directly with fire service leaders (e.g., Fire Chiefs, Training Officers, Battalion Chiefs) to understand department priorities and introduce Vector Solutions’ technology as a trusted resource.
  • Leverage your knowledge of fire service operations, training requirements, and public safety protocols to build credibility and tailor conversations.
  • Identify challenges unique to fire departments (training compliance, safety reporting, incident management) and align Vector’s solutions to address those needs.
  • Serve as a consultative partner to public safety agencies by translating operational experience into meaningful solution-based discussions.
  • Act as the voice of the fire service in early-stage conversations, ensuring our outreach resonates with the realities of first responders.
  • Work closely both with sales and marketing to provide better insight into the success of the marketing activities that are being run at the same time as generating new pipelines.
  • Manage, track, and report on all activities and results using Salesforce and Outreach.
  • Prolonged periods of sitting at a desk and working on a computer.
  • Other duties as assigned.

Requirements

  • Bachelor’s degree preferred.
  • 2+ years' experience in sales development, lead generation, inside sales, or equivalent.
  • Prior experience in fire service, EMS, or related public safety roles, with a strong understanding of operational challenges in high-risk environments.
  • Familiarity with firehouse workflows, incident reporting, and emergency response systems (CAD, RMS, LMS, radio communications, etc.)
  • Ability to translate firsthand knowledge of fire department needs into meaningful conversations about Vector Solutions’ technology.
  • Thrive in a fast-paced team-selling environment.
  • Strong organizational and follow-up skills.
  • Positive and energetic phone skills, excellent listening skills, and strong writing skills.
  • Strong work ethic, self-motivated and driven, and keen to work in a team environment.
  • Knowledge of business processes, roles, and organizational structure.
  • Experience with Salesforce, Outreach, and Microsoft Office is preferred, but not required.
  • Meet or exceed daily, weekly, and monthly KPIs.