Salary
💰 $50,000 - $56,000 per year
About the role
- Sales Development Representatives play a critical role in qualifying opportunities, building trust with the fire community, and sparking interest by bringing energy, credibility, and a service mindset to every conversation.
- Qualify and develop inbound leads and build business opportunities through outbound prospecting.
- Work to have a variety of touches (calls, emails, social, etc.) on all prospects in your assigned territory.
- Follow up with inbound leads in a timely manner outlined in our SLA.
- Develop qualified sales opportunities and cultivate future pipeline potential.
- Gain interest through outbound cold calling across a set of existing Vector Solutions customers and breaking into net new logos in assigned territories and markets.
- Schedule qualified discovery meetings/product demos for Account Executives.
- Collaborate with and leverage teammates to develop targeted lists, call strategies, and messaging to drive opportunities.
- Meet monthly strategic objectives sought to grow revenue in accounts through developing a consistent sales pipeline.
- Engage directly with fire service leaders (e.g., Fire Chiefs, Training Officers, Battalion Chiefs) to understand department priorities and introduce Vector Solutions’ technology as a trusted resource.
- Leverage your knowledge of fire service operations, training requirements, and public safety protocols to build credibility and tailor conversations.
- Identify challenges unique to fire departments (training compliance, safety reporting, incident management) and align Vector’s solutions to address those needs.
- Serve as a consultative partner to public safety agencies by translating operational experience into meaningful solution-based discussions.
- Act as the voice of the fire service in early-stage conversations, ensuring our outreach resonates with the realities of first responders.
- Work closely both with sales and marketing to provide better insight into the success of the marketing activities that are being run at the same time as generating new pipelines.
- Manage, track, and report on all activities and results using Salesforce and Outreach.
- Prolonged periods of sitting at a desk and working on a computer.
- Other duties as assigned.
Requirements
- Bachelor’s degree preferred.
- 2+ years' experience in sales development, lead generation, inside sales, or equivalent.
- Prior experience in fire service, EMS, or related public safety roles, with a strong understanding of operational challenges in high-risk environments.
- Familiarity with firehouse workflows, incident reporting, and emergency response systems (CAD, RMS, LMS, radio communications, etc.)
- Ability to translate firsthand knowledge of fire department needs into meaningful conversations about Vector Solutions’ technology.
- Thrive in a fast-paced team-selling environment.
- Strong organizational and follow-up skills.
- Positive and energetic phone skills, excellent listening skills, and strong writing skills.
- Strong work ethic, self-motivated and driven, and keen to work in a team environment.
- Knowledge of business processes, roles, and organizational structure.
- Experience with Salesforce, Outreach, and Microsoft Office is preferred, but not required.
- Meet or exceed daily, weekly, and monthly KPIs.