VDI GmbH

Customer Success & Performance Manager

VDI GmbH

full-time

Posted on:

Location Type: Hybrid

Location: Düsseldorf • Germany

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Planning, management and optimization of advertising clients' digital marketing campaigns
  • Developing strategies for the continuous improvement of campaign performance
  • Coordination of cross-channel activities (e.g., display, native ads, social media, newsletters, sponsored content)
  • Ongoing monitoring and analysis of campaigns using relevant KPIs
  • Creation of dashboards, analyses and reports, and providing actionable recommendations for optimization
  • Point of contact for clients and sales teams regarding sales service and support
  • Preparation of competitive or opportunity analyses, client presentations, and support for events.

Requirements

  • Degree or vocational training in business administration and/or media/communications management with a focus on marketing — ideally digital & performance marketing
  • Several years of experience in performance marketing — ideally in B2B marketing, media, publishers/marketing companies or agencies
  • Excellent knowledge in managing digital campaigns, including social media, as well as conversion optimization, tracking, KPI analysis and reporting
  • Strong numerical aptitude and good analytical skills
  • Confident use of analytics and reporting tools (e.g., Google Analytics, Excel, or BI tools such as Power BI, Tableau, etc.)
  • Hands-on mentality, high commitment, openness to new approaches, and strong customer orientation.
Benefits
  • Good transport connections (Düsseldorf Airport) including a discounted public transport ticket
  • Discounted shopping at Düsseldorf Airport
  • Access to the crew shop
  • Discounts with selected partners
  • Corporate benefits such as the opportunity to participate in fitness classes, health check-ups, massages, etc.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
digital marketingcampaign performance optimizationcross-channel marketingKPI analysisconversion optimizationreportingdata analysis
Soft Skills
analytical skillscustomer orientationcommitmentopenness to new approacheshands-on mentality
Certifications
degree in business administrationvocational training in media/communications management