Applications Manager – Pharmacy
VCU Health
full-time
Posted on:
Location Type: Remote
Location: Alabama • Florida • United States
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About the role
- Responsible for handling the operational support, maintenance, and development activities for healthcare business applications.
- Work closely with various hospital team members in identifying, evaluating, selecting, and implementing specific information technologies that support the business plans and IT strategies.
- Act as a focal point for communicating related system problems within the department and collaborate with other teams and vendors on changes, fixes, and updates.
- Manage the release process for applications which includes effective department-wide and end user communication.
- Lead a team of IT specialists responsible for implementing and upgrading system hardware and application software.
- Manage service delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets raised by the end users for assigned applications.
- Keep abreast of new developments and forecast future trends in the area of application integration in the healthcare industry and maintain a strong understanding of technology and its application to achieve business objectives.
- Provide leadership for medication safety, regulatory compliance, and clinical risk mitigation by enforcing evidence-based safeguards, maintaining accreditation readiness, and governing changes to pharmacy systems through rigorous intake, testing, and validation processes.
- Partner closely with pharmacy leadership, medication safety, quality, and IT teams to investigate incidents, address system vulnerabilities, and drive continuous improvement.
Requirements
- Five (5) years’ experience in relevant IT field and three years of leadership experience.
- Ten (10) years’ experience in relevant IT field and five years of leadership experience preferred.
- Previous Epic experience in the training, build, and/or support of the Epic systems electronic health record suite preferred.
- Bachelor’s Degree in Computer Science, Information Systems, Business, or Engineering from an accredited program or an equivalent combination of education, training, and/or experience required.
- Master’s Degree in Computer Science, Information Systems, Business, or Engineering from an accredited program preferred.
- Must be certified in Epic module(s) appropriate to area of responsibility as determined by leadership if applicable. Each project and exam as determined for the specific roles must be passed within three (3) attempts. Successful Epic certification(s) completion required within 60 days of final training. Maintain required Epic certification for appropriate role.
Benefits
- EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
application supportsystem maintenancesystem developmentincident resolutionproblem managementapplication integrationEpic systemselectronic health recordregulatory complianceclinical risk mitigation
Soft Skills
leadershipcommunicationcollaborationteam managementcontinuous improvement
Certifications
Epic certification