Senior Patient Access Representative
VCU Health
full-time
Posted on:
Location Type: Office
Location: Fredericksburg • Virginia • United States
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Job Level
About the role
- Demonstrates strong customer service orientation while handling all business functions in an assigned area
- Greets patients; secures the appropriate patient information; ensures that registration data is correct and accurate
- Validates insurance eligibility, enters information into appropriate systems and collects co-pay (if applicable)
- Assists with financial counseling and financial clearance, as necessary
Requirements
- Minimum of one (1) year of previous patient scheduling/registration work experience in a healthcare setting
- Strong customer service skills and patient/customer centered focus in positive manner in all situations
- High school diploma or equivalent
- Associates or Bachelor’s Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work hours
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer service orientationpatient/customer centered focus