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About the role
Key responsibilities & impact- Conduct detailed public record due diligence investigations on individuals for employment purposes
- Confirm identities and search for alias through various third-party resources
- Identify, analyze, and intelligently summarize complex legal documents including liens, judgments, bankruptcies, criminal records, complaints, and other recorded documents
- Conduct research on social media profiles, derogatory news, and general online presence
- Conduct employment, education and professional license verifications utilizing various methods, including third-party verification services and direct communication via telephone, email and/or fax
- Collaborate with courts, other government agencies, or vendors as applicable
- Create detailed, well-written reports for clients based on findings
- Produce accurate, precise reporting in a timely manner
- Communicate with the Customer Success team to ensure deliverables and timelines are achievable
- Performs other duties as assigned
Requirements
What you’ll need- Bachelor’s degree in Criminal Justice, Political Science, International Studies, or related experience
- FCRA and State Rules and Regulation Knowledge
- Public record investigation experience
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Slack)
- Tech-savvy with strong computer skills
- Strong communication skills (written and verbal)
- Experience with confidential and sensitive information (PII)
- Knowledge of due diligence databases (Westlaw, CLEAR, TLO)
- Bilingual (preferred but not required)
- Strong planning, organizational, and project management skills
- Ability to write reports, business correspondence, and procedure manuals
- Ability to effectively present information and respond to questions from various stakeholders
- Problem-solving and adaptability
- Ability to interpret instructions in various formats
Benefits
Comp & perks- Competitive compensation package
- Comprehensive benefits, including GHI coverage for you & your loved ones
- Flexible vacation policy, encouraging you to take the time you need
- Comfortable shift(s) to maintain work life balance
- Annual wellness allowance to support your health and well-being
- Quarterly team events, fun team activities monthly happy hours to refresh mind and soul.
- A fun and collaborative work environment where you'll be supported by a team of dedicated and collaborative colleagues
- Additional equipment support, if needed, for your workplace
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
public record investigationdue diligencereport writingdata analysislegal document analysisemployment verificationeducation verificationprofessional license verificationconfidential information handlingproblem-solving
Soft Skills
communicationorganizational skillsproject managementadaptabilityplanninginterpersonal skillsattention to detailtime managementpresentation skillscollaboration
