Regional Operations Director

VCA Animal Hospitals

Regional Operations Director driving veterinary hospital performance and operational leadership in the Heartland. Building partnerships to elevate standards of veterinary medicine and patient care across the region.

Posted 7/29/2026full-timeRemote • Montana • 🇺🇸 United StatesLead💰 $115,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in driving multi-unit operational performance with end-to-end P&L responsibility, leveraging data analytics for decision-making, and coaching hospital leaders to optimize performance and enhance patient outcomes.

Highest-signal resume keywords

P&L ResponsibilityData Analytics ProficiencyOperational ExcellenceHospital Leadership CoachingFinancial Performance Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational PerformanceData InterpretationBudgetingCapacity UtilizationPricing Strategy ManagementKPI ManagementGrowth Opportunity IdentificationMedical Quality InsightsLabor ManagementInventory Management

Soft Skills

CoachingAccountabilityCommunicationLeadershipTeam Building

Tools & Technologies

MS365ExcelPower BICloud-Based Tools

Certifications & Qualifications

Bachelor’s DegreeMBADVM

Industry Keywords

HealthcareHospital ManagementOperational RigorClient ExperienceMedical Excellence

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Own and deliver regional P&L and KPIs through strong hospital execution, coaching and holding hospital leaders accountable for results while applying data and operational rigor to strengthen performance.
Drive hospital performance by identifying growth opportunities, expanding service offerings, optimizing appointment and capacity utilization.
Equip and coach hospital leaders to enhance doctor productivity while maintaining the highest standards of medical excellence and patient outcomes and ensuring accuracy of production data.
Manage and execute pricing strategies, discount governance, and fee structures to ensure fairness, competitiveness, and alignment with business goals.
Use financial, operational, and medical quality insights to guide decision-making, identify trends, mitigate risk, and unlock sustainable performance improvement.
Drive regional financial performance with disciplined cash control, effective budgeting, and optimized labor and inventory management.
Execute enterprise-designed programs (VCA and United in Care) with discipline across hospitals driving consistent adoption, reducing one-off local solutions, and ensuring network-aligned operational excellence at the hospital level.
Ensure hospitals consistently deliver exceptional client and Associate experiences and high-quality medical care by optimizing workflows, appointment availability, resource allocation, and operational processes.
Cultivate operational excellence through consistent Hospital leader coaching, visit cadence, and performance conversations.
Model VCA’s mission and The Five Principles of Mars, Inc., setting the cultural tone for the organization and fostering a purpose-driven, high-trust environment where teams thrive.

Requirements

What you’ll need

Bachelor’s Degree / MBA or DVM or a degree in healthcare
8+ years driving multi-unit operational performance with end-to-end P&L responsibility, successfully leading through growth in dynamic, matrixed organizations / 10+ Years Preferred
Advanced digital fluency with productivity platforms, including MS365, leveraging cloud-based tools to enhance communication, planning, and operational execution.
Strong proficiency in data and analytics platforms (Excel, Power BI), with the ability to interpret complex data sets, extract actionable insights, and drive data-informed decision-making across a multi-site organization.
Ability to read, write, and speak English
Ability to relocate for career pathing.

Benefits

Comp & perks

medical
dental
vision
paid vacation/sick days
401(k)
generous employee pet discounts and more!