VC3

Scrum Master, Agile Facilitator

VC3

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

AzureGoTFS

About the role

  • Understand and follow The VC3 Way—our set of standards and processes that ensure predictable, consistent results.
  • Facilitate Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews/demos, and retrospectives.
  • Partner with product owners to refine and manage the backlog, ensuring sprint goals are clear and achievable.
  • Protect the team from distractions and maintain focus on committed work.
  • Monitor task progress and compliance with Agile tools (Azure DevOps/TFS, Jira, or equivalent).
  • Track and communicate sprint and release progress to stakeholders.
  • Foster collaboration, accountability, and conflict resolution within the team.
  • Coach team members on Agile values, practices, and continuous improvement.
  • Support release planning and cross-team coordination.
  • Ensure compliance with applicable security and process requirements.
  • Perform capacity planning and resource forecasting.
  • Maintain sprint dashboards and performance metrics for visibility and accountability.
  • Facilitate the prioritization and resolution of defects and bugs.
  • Assist with internal and external communication to improve transparency.
  • Contribute to organizational Agile adoption and maturity initiatives.
  • Continue education in Agile practices and related disciplines.
  • Perform special projects or duties as assigned.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business, or equivalent experience.
  • 5 years of experience as a Scrum Master, Agile Project Manager, or similar role.
  • Strong knowledge of Agile methodologies (Scrum, Kanban, SAFe) and proven ability to apply them.
  • Certification preferred (CSM, PSM, or equivalent).
  • Familiarity with software development, integration, or IT service delivery.
  • MSP (Managed Service Provider) or enterprise IT environment experience a plus.
  • Experience with Agile tools (Azure DevOps/TFS, Jira, Confluence, or similar).
  • Excellent facilitation, communication, and conflict-resolution skills.
  • Ability to coach and mentor teams toward self-organization and high performance.
  • Go Beyond – you take that extra step to create moments that are unexpected but appreciated.
  • Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line.
  • Be Curious - You challenge the status quo and aim for continuous improvement and constant learning.
  • Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success.
Benefits
  • Flexibility– We’re remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life.
  • Well-being & Support - Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k)/RRSP plans. Whether it’s today’s needs or tomorrow’s goals, we’ve got you covered.
  • Grow with Us – Whether you’re just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, monthly learning sessions, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility.
  • People-First Culture – We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve.
  • Transparent Leadership – From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Agile methodologiesScrumKanbanSAFecapacity planningresource forecastingperformance metricsdefect resolutioncontinuous improvementsoftware development
Soft skills
facilitationcommunicationconflict resolutioncoachingmentoringteam collaborationaccountabilitytransparencyself-organizationleadership
Certifications
CSMPSM
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