VC3

Scrum Master, Agile Facilitator

VC3

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇨🇦 Canada

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Job Level

Mid-LevelSenior

Tech Stack

AzureGoTFS

About the role

  • The Scrum Master serves as a servant leader and facilitator for Agile development teams, ensuring Agile principles and frameworks (Scrum/Kanban) are effectively applied to deliver high-quality solutions and predictable outcomes.
  • This role partners with product owners, developers, and stakeholders across departments to remove impediments, foster team accountability, and drive continuous improvement.
  • The Scrum Master also plays a key role in maintaining transparency, alignment, and process consistency across projects.

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Business, or equivalent experience.
  • 5 years of experience as a Scrum Master, Agile Project Manager, or similar role.
  • Strong knowledge of Agile methodologies (Scrum, Kanban, SAFe) and proven ability to apply them.
  • Certification preferred (CSM, PSM, or equivalent).
  • Familiarity with software development, integration, or IT service delivery.
  • MSP (Managed Service Provider) or enterprise IT environment experience a plus.
  • Experience with Agile tools (Azure DevOps/TFS, Jira, Confluence, or similar).
  • Excellent facilitation, communication, and conflict-resolution skills.
  • Ability to coach and mentor teams toward self-organization and high performance.
  • Go Beyond – you take that extra step to create moments that are unexpected but appreciated.
  • Own It - You have the courage to do what's right, the resolve to take responsibility, and the grit to cross the finish line.
  • Be Curious - You challenge the status quo and aim for continuous improvement and constant learning.
  • Serve as One - You believe that together, we are greater than the sum of our individuals, and that teamwork is essential to success.
Benefits
  • **Flexibility**– We’re remote-first, but not remote-only. Some roles include an onsite component, depending on team needs. We aim to give you the flexibility to do your best work, plus company-paid time off to help you thrive in work and in life.
  • **Well-being & Support **- Caring for our team goes beyond the workday. We offer a range of benefits to support your overall well-being, from mental health and leave support through our Employee and Family Assistance Program, to financial wellness through company-matched 401(k)/RRSP plans. Whether it’s today’s needs or tomorrow’s goals, we’ve got you covered.
  • **Grow with Us** – Whether you’re just getting started or ready to take the next step, we are committed to investing in your growth. We offer structured development through our Leadership Academy, monthly learning sessions, mentorship programs, learning reimbursements, internal career fairs, job shadowing, and personalized career-pathing to support internal mobility.
  • **People-First Culture** – We live our values, support each other, and create a space where everyone belongs. We have a common goal of doing work that matters, with autonomy, recognition, and a mission to serve those who serve.
  • **Transparent Leadership** – From open communication to clear company goals, our leaders are involved, and our managers are here to support your growth every step of the way.
  • Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Agile methodologiesScrumKanbanSAFeAgile Project ManagementSoftware developmentIT service deliveryCoachingMentoringFacilitation
Soft skills
CommunicationConflict resolutionTeam accountabilityContinuous improvementTransparencyAlignmentProcess consistencyServant leadershipCollaborationProblem-solving
Certifications
CSMPSM