Job Level
Mid-LevelSenior
Tech Stack
Cyber SecurityERP
About the role
- Oversee the day-to-day operations of the accounts receivable department, including collections, credit evaluation, and cash application.
- Monitor aging reports, proactively manage past-due accounts, and lead resolution efforts for disputed invoices.
- Develop and maintain AR reporting dashboards using Excel (e.g., pivot tables, VLOOKUPs, basic formulas).
- Create and deliver PowerPoint presentations summarizing AR performance, aging trends, cash flow impact, and risk analysis for executive meetings.
- Understand and follow “The VC3 Way”. This is our set of standards and processes that produce a predictable result for the client. You must be aware of and maintain our standards.
- Collaborate with cross-functional teams (Customer Relationship Magers/Service Delivery) to improve customer experience.
- Assist with month-end closing procedures and support audit requirements related to receivables.
- Act as the primary escalation point for the AR team, leading customer account reconciliations and resolving high-priority or complex customer issues in a timely and effective manner.
- Oversee all people management responsibilities for the AR team, including 1x1s, performance management, workforce planning, recruitment, and employee-related matters
- Continuously evaluate and improve AR processes, systems, and internal controls.
- Additional Responsibilities: Maintain accurate and real time timesheets.
- Provide mentoring and feedback to direct reports.
- Where necessary, escalate complicated issues to a more senior resource or other appropriate teams.
- Actively Participate in Team Huddles, L10 Meetings, One on One Meetings, and any other Team Meetings.
- Attend and actively participate in training & team meetings as required.
- Ensure work aligns with VC3 standards.
- Assist VC3 team members as required.
- Maintain constant and clear communication with colleagues.
- Collaborate with all VC3 departments to maximize client satisfaction.
- Continuously provide feedback to help improve processes and procedures to provide superior service.
- Provide or facilitate timely responses and guidance to client requests.
- Maintain documentation, processes, and standards through the change management processes.
- Maintain an in-depth knowledge of the products and services that are offered.
- Additional duties as required
Requirements
- Associate degree in accounting, Finance, Business Administration, or a related field.
- 5+ years of progressive experience in Accounts Receivable, with at least 2 years in a supervisory or management role.
- Proficiency in Excel (intermediate level) including pivot tables, conditional formatting, data analysis, and formulas.
- Experience creating and presenting PowerPoint slide decks to finance and executive leadership.
- Strong understanding of accounting principles, internal controls, and financial reporting.
- Excellent communication, leadership, and organizational skills.
- Netsuite ERP experience is required.