Customer Support Representative – 80 - 100%
Vaudoise Assurances
full-time
Posted on:
Location Type: Hybrid
Location: Aarau • 🇨🇭 Switzerland
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Preparing quotes in non-life insurance and private pension plans
- Opening claims and handling minor claims
- Active collaboration with our field sales staff
- Direct customer contact by phone and at the service desk
Requirements
- Commercial education in the insurance industry and experience in customer support at a multi-line insurer
- VBV certification or industry-specific further training (e.g., professional diploma) is an advantage
- Strong service orientation with a structured and efficient way of working
- Independent, reliable and balanced personality
- Strong organizational skills
- Excellent written and spoken German
- Knowledge of French and other languages is an advantage
Benefits
- A pleasant working environment in a cooperative-minded company that has been repeatedly voted one of the best employers
- Numerous social benefits, including flexibility in work organization and various employee discounts
- Interesting and varied role
- Part of a motivated team in a modern and appreciative environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
non-life insuranceprivate pension plansclaims handlingcustomer support
Soft skills
service orientationstructured workingindependencereliabilityorganizational skillscommunication skills
Certifications
VBV certificationprofessional diploma