Customer Support Representative, 80–100%
Vaudoise Assurances
full-time
Posted on:
Location Type: Hybrid
Location: Rapperswil-Jona • 🇨🇭 Switzerland
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Active collaboration with field sales representatives
- Handling inquiries from our brokers
- Providing customer service by phone and at the counter
- Opening claims files and processing minor claims
- Assisting with remediation measures
Requirements
- Several years of experience in insurance, preferably with VBV
- Strong customer orientation with a consistently friendly and helpful manner
- Excellent written and spoken German
- Ability to work independently and flexibly
- Structured and precise way of working
- Calm and confident demeanour even in difficult situations
Benefits
- Numerous social benefits, including flexibility in work organization and various employee discounts
- A pleasant working environment in a cooperative-minded company that has repeatedly been chosen as a top employer
- A dynamic and passionate team
- Employee well-being as the top priority
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer orientationfriendly mannerhelpful mannerindependent workflexibilitystructured workingprecise workingcalm demeanourconfident demeanourability to handle difficult situations