Vaudoise Assurances

Customer Support Representative – 80-100%

Vaudoise Assurances

full-time

Posted on:

Location Type: Hybrid

Location: Berne • 🇨🇭 Switzerland

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Job Level

Mid-LevelSenior

About the role

  • Support for the sales team – you will work closely with our field advisors and ensure they are optimally supported
  • Preparing quotes for both private individuals and corporate clients
  • Telephone customer service – you are the first point of contact for our insurance partners and their customers
  • Collaboration with specialist departments – you will work closely with internal experts to find the best solutions for our clients

Requirements

  • Completed vocational training in the insurance sector with experience in administrative/business functions
  • Good knowledge of the insurance agency channel is an advantage
  • VBV intermediary qualification is a plus – ideally you already have this or are willing to pursue further training
  • Excellent written and spoken German
  • Sales- and customer-oriented
  • Ability to work independently and flexibility
  • Communicative and open personality
  • You are resilient, think proactively and take initiative? Perfect — you will fit in very well with our team.
Benefits
  • Young, dynamic team – join a motivated, collegial workforce
  • A broad range of responsibilities – a varied role offering new challenges every day
  • Attractive social benefits – from flexible working hours to exclusive employee discounts
  • A modern working environment – at an award-winning company
  • Close collaboration with specialist departments – benefit from direct exchange with our experts
  • Open feedback culture – our managers are approachable and support your professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
administrative functionsbusiness functionsinsurance sector knowledgequote preparation
Soft skills
customer-orientedindependent workflexibilitycommunicationproactivityinitiativeresiliencecollaboration
Certifications
VBV intermediary qualification