Data Analyst, Customer Success

VAST Data

Data Analyst building SQL models and Tableau dashboards for customer-success metrics at VAST Data, an AI infrastructure platform company. Delivering actionable insights and improving reporting data quality.

Posted 8/22/2026full-timeNorth Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Proficient in SQL for data extraction and manipulation, with strong experience in Tableau for data visualization and dashboard creation. Demonstrates analytical problem-solving skills and the ability to communicate insights effectively to diverse stakeholders.

Highest-signal resume keywords

SQL ProficiencyTableau Dashboard CreationData AnalysisCustomer Success ExperienceJira Task Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLData ExtractionData ManipulationData AnalysisData VisualizationDashboard CreationData CleaningData InterpretationMetrics DevelopmentReporting

Soft Skills

Analytical SkillsProblem-SolvingCritical ThinkingCommunication SkillsAttention to Detail

Tools & Technologies

TableauCursorClaudeJira

Industry Keywords

Customer SuccessBusiness AnalyticsKPIsOperational LifecyclesData Integrity

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Write SQL queries to extract and transform customer success data
Ensure data integrity and accuracy for reporting and analysis
Build understanding of Customer Success processes and metrics with senior analysts and stakeholders
Collect, clean, and interpret data from various sources
Develop ad-hoc reports and analytics packages for regular business reviews
Build and maintain reports in Tableau
Develop and maintain Tableau visualizations for metrics, trends, and performance
Deliver analytics that answer business questions and improve Customer Success outcomes
Identify data quality gaps and improve source-data integrity
Maintain documentation and data definitions for financial metrics
Escalate complex data issues as needed
Use Cursor and Claude to accelerate SQL development, documentation, and testing
Track and manage analytics work in Jira
Work cross-functionally to streamline data processes, troubleshoot issues, and improve data across systems

Requirements

What you’ll need

Bachelor's degree in Business Analytics, Business, Computer Science, Data Science, or a related field
3-5 years of experience as a data analyst
Customer Success experience preferred
Proficient in SQL for data extraction and manipulation
Experience with Tableau for dashboard creation and data visualization
Some experience using AI-assisted coding and analysis tools (e.g., Cursor, Claude)
Strong analytical, problem-solving, and critical thinking skills
Familiarity with Customer Success workflows, KPIs, and operational lifecycles of a software company preferred but not required
Comfortable working in Jira to manage and track analytics tasks
Ability to convey data insights clearly and effectively to technical and non-technical stakeholders
Ability to manage multiple projects and deadlines while prioritizing tasks
Ability to thrive in a culture of transparency and direct feedback
Relentless drive and customer-first mentality
Attention to detail ensuring accuracy and reliability in findings

Benefits

Comp & perks

Minimal travel required (approximately 10% or less annually)