Vasion

Instructional Designer

Vasion

full-time

Posted on:

Origin:  • 🇺🇸 United States • Utah

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Job Level

Mid-LevelSenior

About the role

  • Partner with product marketing and engineering to gather in-depth knowledge of new and existing products and their features.
  • Create and deliver comprehensive training sessions for internal teams, ensuring knowledge retention and capability to communicate products and features effectively, as well as soft skills where needed.
  • Develop training materials, including LMS courses, handbooks, videos, and interactive content.
  • Create other content and courses and needs arise throughout Vasion.
  • Be the administrator for our LMS.
  • Conduct regular training sessions for internal teams on topics pertinent to their world.
  • Identify knowledge gaps and make adjustments based on feedback and overall performance.
  • Track and analyze the effectiveness of development programs using metrics and KPIs, providing actionable insights for continuous improvement.
  • Collaborate and partner with field enablement, product and marketing teams to support smooth product launches, creating launch kits, FAQs, and relevant training content.
  • Ensure that all documentation related to product features, benefits, and use cases is up-to-date and accessible to employees.

Requirements

  • Bachelor's degree in a relevant field or equivalent experience.
  • 3+ years of experience in product training or enablement, preferably within a SaaS environment.
  • 5+ years experience in instructional design, with expertise in Articulate Storyline, Articulate Rise, Camtasia, Figma, and the Adobe Creative Suite.
  • Knowledge of levels of learning and adult learning theory.
  • Strong presentation and communication skills, with the ability to convey complex technical information clearly and effectively to diverse audiences.
  • Experience creating training materials and conducting product training sessions.
  • Expert in learning management systems and training technologies.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently and collaboratively within a team environment.
  • Willingness to travel if necessary for training sessions.
  • Expert in instructional design principles and methodologies.
  • Experience with SaaS products and understanding of software development processes.
  • Basic understanding of print management and automation along with related technologies.
  • Experience in project management tools and methodologies.
  • Familiarity with Slack and Google Suite.