Designer

• Partner with product marketing and engineering to gather in-depth knowledge of new and existing products and their features.
• Create and deliver comprehensive training sessions for internal teams, ensuring knowledge retention and capability to communicate products and features effectively, as well as soft skills where needed.
• Develop training materials, including LMS courses, handbooks, videos, and interactive content.
• Create other content and courses and needs arise throughout Vasion.
• Be the administrator for our LMS.
• Conduct regular training sessions for internal teams on topics pertinent to their world.
• Identify knowledge gaps and make adjustments based on feedback and overall performance.
• Track and analyze the effectiveness of development programs using metrics and KPIs, providing actionable insights for continuous improvement.
• Collaborate and partner with field enablement, product and marketing teams to support smooth product launches, creating launch kits, FAQs, and relevant training content.
• Ensure that all documentation related to product features, benefits, and use cases is up-to-date and accessible to employees.

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