Registration Specialist, VAS West

Varsity Brands

Registration Specialist handling registrations and ensuring an efficient customer-focused experience for Varsity Spirit events. Requires strong organizational skills and attention to detail with occasional travel for events.

Posted 7/23/2026full-timeRemote • Arizona, California, Oregon, Utah, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing event registration processes, including data entry, payment processing, and compliance with security standards. Strong organizational and communication skills are essential for coordinating with various departments and handling customer inquiries effectively.

Highest-signal resume keywords

Event Registration ManagementPayment ProcessingCustomer Service ExperienceStrong Communication SkillsOrganizational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryPayment ProcessingAttendance ReconciliationInvoicingConflict Resolution

Soft Skills

Time ManagementProfessionalismCalm Under Pressure

Tools & Technologies

BAND App

Industry Keywords

CheerleadingDanceBandEvent Coordination

About the role

Key responsibilities & impact

Manage registration processes for events, camps, and championships, including data entry, payment processing, and housing assignments.
Respond promptly to inquiries via email and other communication channels.
Coordinate with other departments on registration updates, team changes, and payment statuses.
Ensure compliance with security and confidentiality standards.
Process incoming mail (checks, purchase orders, etc.) and apply payments to accounts.
Handle event closeout tasks, including attendance reconciliation, refunds, chargebacks, and invoicing.
Assist with packing, organizing, and shipping registration materials for events.
Monitor and engage with Q&A platforms (e.g., BAND app) during events.
Book hotel accommodations for seasonal staff as needed.
Support other departments as needed in a collaborative team environment

Requirements

What you’ll need

High school diploma required; bachelor’s degree preferred.
Previous experience in event registration or customer service preferred.
Familiarity with cheerleading, dance, or band industries is a plus.
Strong communication, organizational, and time-management skills.
Ability to work in a fast-paced environment and meet deadlines.
Willingness to travel to events, including overnight stays and weekends (2–3 per month during peak season).
Demonstrated ability to stay calm under pressure, resolve conflicts diplomatically, and maintain professionalism during high-volume event periods.

Benefits

Comp & perks

Comprehensive Health Care Benefits
HSA Employer Contribution/ FSA Opportunities
Wellbeing Program
401(k) plan with company matching
Company paid Life, AD&D, and Short-Term Disability
Generous My Time Off & Paid Holidays
Varsity Brands Ownership Program
Employee Resource Groups
Access to Financial Coaching and member-owned Credit Union
St. Jude Partnership & Volunteer Opportunities
Employee Perks including discounts on personal apparel and equipment!