Sales Support Representative

Varsity Brands

Sales Support Representative responsible for order processing and support for Sales Pros at BSN SPORTS. Working remotely to assist with customer inquiries and product availability.

Posted 5/22/2026full-timeRemote • Texas • 🇺🇸 United StatesJunior💰 $18 per hourWebsite

About the role

Key responsibilities & impact

Provide support to Sales management and Sales Pros, including, assist and train Sales Pros on order entry
Research vendor issues and check availability of products
Responsible for returns/replacements for assigned sales pros
Managing sales reports for orders processed
Responsible for opening, running and closing of customer web stores (MTS)
Communicating issues between sales and other departments
Keeping open communication with vendors
Checking stock, tracking product and speaking directly with customers
Continuing education around knowledge of products

Requirements

What you’ll need

High school diploma or GED required
Associate’s degree preferred
1-2+ years of customer service or sales support experience
Team sports experience preferred
Self-motivated team player, with the ability to work independently with minimal supervision
Strong knowledge of our products
Proficiency in Microsoft Office including Excel, Word, Outlook and Teams
Proficiency in SAP, QOE, CRM (Engage), order flow management, etc.

Benefits

Comp & perks

Comprehensive Health Care Benefits
HSA Employer Contribution/ FSA Opportunities
Wellbeing Program
401(k) plan with company matching
Company paid Life, AD&D, and Short-Term Disability
Generous My Time Off & Paid Holidays
Varsity Brands Ownership Program
Employee Resource Groups
St. Jude Partnership & Volunteer Opportunities
Employee Perks including discounts on personal apparel and equipment!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer servicesales supportorder entryreturns managementsales reportingproduct knowledgeorder flow management

Soft Skills

self-motivatedteam playerindependent workcommunication

Certifications

high school diplomaGEDassociate's degree