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Account Manager – Electronics, Software Solutions
Var IndustriesAccount Manager managing existing clients in electronic and software solutions. Focusing on customer success, software upgrades, and migrations in a B2B environment.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B Sales and Customer Success, with a strong focus on customer advisory and relationship management. Proficient in analyzing software landscapes and developing tailored migration and upgrade strategies while effectively communicating in German and English.
Highest-signal resume keywords
B2B Sales ExperienceCustomer Success ManagementGerman Language ProficiencyCRM Systems ExperienceSolution Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementSoftware AnalysisMigration Strategy DevelopmentUpgrade Strategy DevelopmentForecastingCustomer AdvisorySolution Recommendation
Soft Skills
Structured Work StyleProactive ApproachTeam CollaborationIndependent Decision-MakingInitiative
Tools & Technologies
SalesforceMicrosoft Dynamics
Certifications & Qualifications
Commercial TrainingBusiness-Related Degree
Industry Keywords
CADEDACustomer RelationshipsSubscription RenewalStakeholder Communication
About the role
Key responsibilities & impact- You manage a defined portfolio of small and medium-sized existing customers and serve as their central point of contact for all questions related to the software solutions in use
- Together with your customers, you analyze their current software landscape during product changes, assess future requirements and develop appropriate migration and upgrade strategies
- Through individual consulting you develop upgrade and migration concepts and provide advisory support during transitions to new systems
- You analyze your customers’ existing software landscape, derive suitable solution recommendations and identify potential for complementary products and further developments
- You proactively expand existing customer relationships and develop measures to renew expiring subscriptions
- You create forecasts, plan follow-ups and coordinate your customer activities so that upcoming renewals, advisory meetings and follow-up tasks are implemented in a timely manner
- You represent the company at customer events, trade shows and other events, maintain existing contacts and continuously expand your network
Requirements
What you’ll need- You have professional experience in B2B sales, Customer Success or Account Management and enjoy working with business customers
- Very good German and good English skills, both written and spoken, enable you to communicate confidently with different stakeholders
- You enjoy advising customers for the long term, understanding their requirements and developing suitable solutions together
- You work in a structured and independent manner and keep an overview even when handling multiple topics in parallel
- A solution-oriented and reliable approach characterizes your working style, as do initiative, independent decision-making and proactive action
- You enjoy working in a team and value trusting collaboration
- Ideally you have completed commercial training or a business-related degree
- You are an even better fit if you already have experience in engineering or the CAD/EDA environment and have worked with corresponding software solutions
- Experience with CRM systems such as Salesforce or Microsoft Dynamics helps you to document and manage even complex processes efficiently
Benefits
Comp & perks- Additional health insurance: You receive benefits beyond statutory coverage – e.g., faster specialist appointments or subsidies for treatments
- EGYM Wellpass: You can train at many gyms, swimming pools and sports offers nationwide – flexibly, even spontaneously after work or on weekends
- Free drinks in the office: Coffee, water and soft drinks are available to you at any time – no change or effort required
- 30 days of annual leave: You have sufficient time for rest, travel or longer breaks in between
- Everyday discounts: You receive discounts, e.g., for hotel bookings, home office equipment or at various online shops
- Team and sports events: You can participate in regularly organized events – from joint sports to team activities supported or organized by the company