Vapor Power International

Customer Service Representative

Vapor Power International

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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About the role

  • Manage customer queries and complaints.
  • Process orders, modifications, and escalate complaints across a number of communication channels.
  • Remain calm when customers are frustrated.

Requirements

  • Superior customer service, organizational and interpersonal skills.
  • Experience in a retail environment or an equivalent combination of education and experience will be considered an asset.
  • Ability to work with little supervision with a high standard for quality, attention to detail and cleanliness.
  • Ability to work in a team environment with clear and effective communication style, both written and oral.
  • Flexible schedule, including weekends, evenings and holidays.
  • Fluency in English and French shall be considered an asset.
Benefits
  • Employees can work remotely
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer serviceorganizational skillsinterpersonal skillsattention to detailcommunication skillsteamworkflexibility