Field Service Specialist

Vantive

Field Service Specialist for Vantive managing installation, maintenance, and repair of medical devices in clinical settings. Focus on customer experience and strong communication with technical expertise.

Posted 7/31/2026full-timeRemote • Montana • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in biomedical engineering with a focus on installation, maintenance, and repair of medical devices. Proficient in managing service territories, maintaining accurate documentation, and providing training to customer personnel while adhering to healthcare protocols.

Highest-signal resume keywords

Biomedical EngineeringMedical Device MaintenanceMicrosoft Office ProficiencyCustomer CommunicationInventory Control

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

InstallationCalibrationPreventive MaintenanceEquipment RepairDiagnostic Troubleshooting

Soft Skills

Interpersonal SkillsEffective CommunicationMentoringProfessional Conduct

Tools & Technologies

Microsoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft VisioMicrosoft ProjectMicrosoft PowerPoint

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Electro-Mechanical EquipmentHealthcare EnvironmentsPPE ProtocolsService Territory Management

About the role

Key responsibilities & impact

Perform installation, calibration, preventive maintenance, and repairs on a wide range of electro-mechanical medical equipment
Diagnose and resolve equipment failures, identifying root causes and implementing corrective actions
Manage service territory by scheduling service calls, preventive maintenance, and travel efficiently
Maintain accurate documentation of service activities, maintenance records, and inventory transactions
Plan and order necessary parts for service and maintenance, maintaining proper inventory control
Provide training and guidance to customer personnel on equipment operation, maintenance procedures, and inspection techniques
Communicate effectively with customers regarding service status, arrival times, and issue resolution
Represent the company professionally through positive attitude, appearance, and engagement with customers and colleagues
Mentor and support other service technicians; contribute to departmental meetings, training events, and knowledge sharing
Participate in installation projects, field actions, and assigned initiatives

Requirements

What you’ll need

Experienced in biomedical engineering, including installation, maintenance, and repair of medical devices
Demonstrated ability to work independently to effectively manage assigned territory
Strong interpersonal skills with the ability to maintain a high level professional and courteous conduct with peers, internal and external customers
Excellent verbal and written communication skills required
Proficiency in Microsoft Office tools (Outlook, Word, Excel, Visio, Project, PowerPoint)
Able to work in healthcare environments while adhering to PPE protocols
Ability to travel 50-75%, including overnight stays; willingness to drive long distances or fly as required
Valid driver’s license required
Demonstrates alignment with Vantive’s cultural values: Care, Own it, Trust, and Innovate.

Benefits

Comp & perks

medical, dental and vision coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Aon Pooled Employer Plan (“Aon PEP”)
Vantive’s 401(k) retirement savings plan
Flexible Spending Accounts
educational assistance programs
time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service
family and medical leaves of absence
paid parental leave
commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
childcare benefits