Field Service Technician

Vantive

Field Service Technician for Vantive managing installations, repairs, and training on medical devices. Requires travel across assigned territory and effective customer engagement.

Posted 7/18/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing electro-mechanical medical devices, including installation, repair, and preventive maintenance, while ensuring compliance with established standards and effective territory management. Strong communication and interpersonal skills are essential for maintaining customer relationships and providing training.

Highest-signal resume keywords

Electro-Mechanical Medical Device MaintenanceTerritory ManagementRoot Cause AnalysisCustomer Training and SupportEffective Communication

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Installation of Medical EquipmentPreventive MaintenanceCalibration of EquipmentRepair of Medical DevicesMathematical Skills

Soft Skills

Interpersonal SkillsProfessional ConductProblem-Solving SkillsIndependent Judgment

Tools & Technologies

Test EquipmentService Management Software

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Healthcare SettingsPersonal Protective Equipment (PPE)Environmental Health and Safety SOPs

About the role

Key responsibilities & impact

Represents the Baxter brand in clinical and hospital settings
Manages an assigned territory and travels to perform installation, repair, preventative maintenance, training, and other services on a variety of electro-mechanical medical devices
Performs repairs, calibrations, preventive maintenance, installations on electro-mechanical medical equipment within established SLAs, quality, and procedural standards
Analyzes equipment failures to determine root cause and performs corrective action
Responsible for effective territory management by scheduling service calls, PMs and other service needs within SLAs and plans travel accordingly
Ensures test equipment is working properly and calibrated within established intervals
Documents all performance and maintenance records on equipment
Plans and orders parts necessary for service and PM and maintains proper system inventory records
Provides guidance and training to customer personnel in establishing operation, maintenance, inspection procedures, and techniques
Maintains customer good-will through effective and timely communication of all services rendered, on-site arrival time, and reports any issues
Demonstrates presentation of positive attitude for the company, products, employees, and customers; and maintains proper business appearance
Participates in department meetings and training events
May participate in installation or field action planning and execution
Adheres to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements

Requirements

What you’ll need

Ability to exercise independent judgment to draw accurate conclusions to solve equipment related problems based on available information
Basic mathematical skills in addition, subtraction, multiplication, division, and fractions are required
Ability to work independently to effectively manage assigned territory
Strong interpersonal skills with the ability to maintain a high level professional and courteous conduct with peers, internal and external customers
Excellent verbal and written communication skills required
Ability to work in healthcare settings such as hospitals and clinics and abide by customer personal protective equipment (PPE) requirements
Requires the ability to carry out the physical requirements of the job including kneeling and standing for long periods of time, squatting, bending, lifting, pulling, twisting
Ability to regularly lift and/or move up to 50 pounds and occasionally lift and/or move in excess of 50 pounds using lifting aids, technologies, or appropriate assistance
Must have valid driver’s license
Travel up to 75%

Benefits

Comp & perks

Comprehensive compensation and benefits packages
Medical, dental and vision coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Aon Pooled Employer Plan (Aon PEP)
401(k) retirement savings plan
Flexible Spending Accounts
Educational assistance programs
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits
Employee Discount Program
Employee Assistance Program (EAP)
Childcare benefits