Vanteo

Product Insights & Operations Specialist

Vanteo

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Tech Stack

AndroidiOS

About the role

  • Treat the card program like your own product. Monitor day-to-day performance, identify friction points in the user journey, and suggest improvements.
  • Track key metrics such as adoption rates, usage patterns, and campaign performance. You will turn raw data into clear, actionable reports for the internal team.
  • Act as a power user of our iOS and Android apps. Provide detailed feedback on onboarding, user experience (UX), and potential feature gaps to the development team.
  • Serve as a primary point of contact for our partners, helping to manage operations, escalate technical issues, and prioritize program updates.
  • Help drive program awareness and usage by supporting marketing initiatives across social and internal communication channels.
  • Utilize modern AI tools (like ChatGPT, Claude, and AI agents) to automate routine reporting, draft communications, and analyze data to increase team productivity.

Requirements

  • Analytical Mindset: You are comfortable with data and have a knack for finding the "story" behind the numbers.
  • Tech Literacy: You are a regular user of mobile apps (iOS/Android) and have a strong interest in how software products are built and improved.
  • AI Enthusiasm: You have experience with or a strong desire to learn LLMs and AI tools to streamline workflows.
  • Communications: Excellent written and verbal communication skills for internal reporting and vendor management.
  • Collaboration: Strong interpersonal skills to work with others internal and external to the company to achieve results.
  • Organization: Highly proactive and organized to manage multiple tasks in a fast-paced environment.
  • Execution skills: Strong mindset to get work done with the ability to lead initiatives and influence cross-functional teams.
Benefits
  • Equal employment opportunities
  • Prohibition of discrimination and harassment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisreportinguser experience (UX)mobile app usageAI toolsLLMs
Soft Skills
analytical mindsetcommunicationcollaborationorganizationexecution skills