Senior Account Manager

Vantage Point Logistics

Senior Account Manager driving strategic healthcare logistics accounts for VPL. Retaining, expanding, and optimizing enterprise customer partnerships through data-driven account strategies.

Posted 8/13/2026full-timeRemote • Ohio • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management and customer success within the healthcare logistics and supply chain sectors, focusing on relationship building, data analysis, and process improvement to enhance customer satisfaction and retention.

Highest-signal resume keywords

Strategic Account ManagementCustomer SuccessHealthcare Logistics ExperienceSalesforce ProficiencyExecutive Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AnalysisProject ManagementNegotiationBusiness DevelopmentAccount Planning

Soft Skills

Relationship BuildingCollaborationInfluencing Without AuthorityPresentation SkillsOrganizational Skills

Tools & Technologies

SalesforceMicrosoft ExcelMicrosoft PowerPoint

Industry Keywords

B2B EnvironmentHealthcarePharmacyMedical Supply ChainLogistics

About the role

Key responsibilities & impact

Develop trusted advisor relationships with executive stakeholders across assigned customer accounts
Own and execute strategic account plans aligned with customer objectives and VPL's long-term growth strategy
Drive customer retention, expansion, and increased adoption of VPL's services
Use Salesforce to document and track cross-selling, upselling, and expanded partnership opportunities
Execute annual and quarterly engagement cadences, including executive sponsor touches and business reviews
Communicate program performance, ROI, market trends, and strategic recommendations
Analyze customer data to identify savings opportunities, improve compliance, optimize vendor utilization, and uncover new business opportunities
Collaborate with customers to implement industry best practices and improve freight management programs
Serve as the primary escalation point for complex customer issues and coordinate cross-functional resolution
Partner with Sales, Operations, Finance, and Leadership to develop customer-focused solutions
Identify risks to customer satisfaction and develop mitigation strategies
Maintain knowledge of healthcare logistics, transportation trends, and competitive market dynamics
Mentor Account Managers, support onboarding, and contribute to team development
Contribute to process improvements and strategic initiatives enhancing customer experience and account management
Own the account renewal cycle, including renewal strategy, negotiation, and coordination on commercial exceptions

Requirements

What you’ll need

7+ years of strategic account management, customer success, or business development experience in a B2B environment
Healthcare, pharmacy, medical supply chain, or logistics industry experience preferred
Demonstrated success managing enterprise or strategic customer accounts with executive-level stakeholders
Proven ability to execute account touch plans while achieving retention and customer satisfaction goals
Exceptional communication, presentation, negotiation, and relationship-building skills
Strong business acumen and ability to translate data into strategic recommendations
Experience leading executive business reviews and presenting to senior leadership
Strong project management, organization, and prioritization skills
Ability to influence cross-functional teams without direct authority
Ability to navigate ambiguity and manage multiple high-priority initiatives simultaneously
Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint
Proficiency in CRM platforms such as Salesforce
Self-motivated, collaborative, and passionate about delivering exceptional customer experiences
History of measurable customer satisfaction outcomes

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Vantage Point Logistics Website LinkedIn All Job Openings 1 - 10 employees Founded 2021 📦 Logistics 🚗 Transport Logistics
Transport Vantage Point Logistics is a veteran freight brokerage and logistics provider operating in North America. The company is dedicated to delivering timely essential services tailored to the specific needs of its customers, focusing on quality transportation solutions through established motor carriers. They specialize in various logistics services such as flatbed, full truck loads, Less Than Truck Load (LTL), reefer services, and freight management. Senior Account Manager Job not on LinkedIn 🔥 0 minutes ago 🏈 Ohio – Remote ⏰ Full Time 🟠 Senior 💰 Account Manager Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Develop trusted advisor relationships with executive stakeholders across assigned customer accounts
Own and execute strategic account plans aligned with customer objectives and VPL's long-term growth strategy
Drive customer retention, expansion, and increased adoption of VPL's services
Use Salesforce to document and track cross-selling, upselling, and expanded partnership opportunities
Execute annual and quarterly engagement cadences, including executive sponsor touches and business reviews
Communicate program performance, ROI, market trends, and strategic recommendations
Analyze customer data to identify savings opportunities, improve compliance, optimize vendor utilization, and uncover new business opportunities
Collaborate with customers to implement industry best practices and improve freight management programs
Serve as the primary escalation point for complex customer issues and coordinate cross-functional resolution
Partner with Sales, Operations, Finance, and Leadership to develop customer-focused solutions
Identify risks to customer satisfaction and develop mitigation strategies
Maintain knowledge of healthcare logistics, transportation trends, and competitive market dynamics
Mentor Account Managers, support onboarding, and contribute to team development
Contribute to process improvements and strategic initiatives enhancing customer experience and account management
Own the account renewal cycle, including renewal strategy, negotiation, and coordination on commercial exceptions 🎯 Requirements
7+ years of strategic account management, customer success, or business development experience in a B2B environment
Healthcare, pharmacy, medical supply chain, or logistics industry experience preferred
Demonstrated success managing enterprise or strategic customer accounts with executive-level stakeholders
Proven ability to execute account touch plans while achieving retention and customer satisfaction goals
Exceptional communication, presentation, negotiation, and relationship-building skills
Strong business acumen and ability to translate data into strategic recommendations
Experience leading executive business reviews and presenting to senior leadership
Strong project management, organization, and prioritization skills
Ability to influence cross-functional teams without direct authority
Ability to navigate ambiguity and manage multiple high-priority initiatives simultaneously
Advanced proficiency in Microsoft Office, particularly Excel and PowerPoint
Proficiency in CRM platforms such as Salesforce
Self-motivated, collaborative, and passionate about delivering exceptional customer experiences
History of measurable customer satisfaction outcomes Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Rare Disease Account Manager 🔥 20 minutes ago Johnson & Johnson 10,000+ employees 🏥 Healthcare ⚕️ Healthcare Insurance 💊 Pharmaceuticals Website LinkedIn All Job Openings Rare Disease Account Manager driving specialty pharmaceutical sales across West Texas for Johnson & Johnson. Developing territory strategies, building healthcare relationships, and improving patient access for immunology treatments. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor Key Account Manager 🔥 34 minutes ago iRhythm Technologies, Inc. 1001 - 5000 🏥 Healthcare 💼 Consulting 📦 Logistics Website LinkedIn All Job Openings Key Account Manager growing complex healthcare accounts for iRhythm, a digital cardiac-health company. Supporting customers, improving workflows, and driving account performance across the Greensboro area. 🇺🇸 United States – Remote 💵 $83k - $108k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Strategic Account Manager – Electrification, Transmission & Distribution 🔥 39 minutes ago GE Vernova 10,000+ employees 💼 Consulting 📦 Logistics 🏭 Manufacturing Website LinkedIn All Job Openings Strategic account leader growing GE Vernova's electrification, HV, and substation solutions for investor-owned utilities. Managing executive relationships, cross-business sales, and long-term account strategies. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Federal Account Manager – HHS, DOW Sectors 🔥 1 hour ago ICA, Inc. 51 - 200 🏥 Healthcare 📦 Logistics 📣 Marketing Website LinkedIn All Job Openings Federal Account Manager growing HHS and DOW relationships for ICA, a government analytics consultancy. Driving capture, proposals, and contract growth across health data and advanced analytics programs. 🇺🇸 United States – Remote 💵 $110k - $140k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager Local Gastro Account Manager 🔥 1 hour ago AbbVie 10,000+ employees 🏥 Healthcare 💼 Consulting 🏭 Manufacturing Website LinkedIn All Job Openings Local Gastro Account Manager developing site-of-care partnerships for AbbVie’s innovative infused therapies. Driving reimbursement access, account plans, and infusion-network growth across Texas and neighboring regions. 🇺🇸 United States – Remote 💵 $132k - $238k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💰 Account Manager 🦅 H1B Visa Sponsor View More Account Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs