Senior Account Manager
Vantage Data Centers
full-time
Posted on:
Location Type: Hybrid
Location: Toronto • 🇨🇦 Canada
Visit company websiteJob Level
Senior
About the role
- Serve as the primary strategic lead for a large retail media client, acting as a trusted advisor, developing strong relationships and aligning Vantage solutions to client objectives for retail media business outcomes
- Architect and refine launch processes, ensuring cross-functional teams are aligned and executing effectively
- Lead recurring strategy sessions and QBRs, presenting results, delivering clear insights, optimization paths, recommendations, and growth roadmaps
- Partner with the Ad Ops Team to ensure high-quality campaign execution and translate performance insights into strategic recommendations
- Deliver sophisticated, data-driven campaign analysis to inform client marketing strategies and enhance platform ROI
- Facilitate advanced platform enablement and training for new clients, collaborating with Ad Ops to ensure seamless technical onboarding
- Oversee procurement and contracting workflows in partnership with the Vantage Finance Team
- Direct technical integration and product onboarding activities with the Vantage Development Team, ensuring a smooth transition from sales to execution
- Apply strong SaaS product and project management skills to manage timelines, risks, requirements, and delivery across product workstreams
- Dive into the Vantage platform to build product expertise, troubleshoot issues, understand product capabilities, and guide clients confidently through implementation
- Provide mentorship and guidance to account management and customer success managers, contributing to the development of best practices and scalable processes.
Requirements
- Significant experience in account management, client success, sales, or project leadership roles—ideally within digital advertising, SaaS, or retail technology
- Strong technical and analytical aptitude with the ability to master complex systems and leverage tools such as Smartsheets, HubSpot, Asana, Zoom/Teams, Slack, Hugo, Jira, and G-Suite
- Outstanding communication, presentation, and client-facing leadership skills, with the ability to influence senior stakeholders
- A strategic thinker with exceptional project management abilities and a track record of driving measurable business outcomes
- Thrives in fast-paced, high-growth environments and excels at building structure and process where needed
- Demonstrated ability to exceed goals, proactively identify opportunities, and operate with a high degree of ownership and autonomy
- Competitive, self-motivated, and deeply committed to delivering exceptional client experiences.
Benefits
- health insurance
- flexible work arrangements
- remote-friendly setup
- home office support
- annual company retreats
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementclient successproject managementdata analysisSaaS product managementtechnical integrationcampaign executionperformance insightsoptimization strategiesretail media
Soft skills
communication skillspresentation skillsclient-facing leadershipstrategic thinkingproblem-solvingmentorshiprelationship buildinginfluencing skillsautonomyadaptability