DCIM Manager
Vantage Data Centers
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $130,000 - $150,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AnsiblePythonServiceNow
About the role
- Provide administration and support for the Sunbird DCIM platform, including asset creation, infrastructure modeling, workflows, layouts, materials, upgrades, patches, and Energy Optimizer (NEO)
- Implement automation workflows within Sunbird DCIM and ServiceNow to reduce manual tasks and improve operational efficiency
- Assist in oversight of assigned tasks and workflows within ServiceNow, ensuring alignment with DCIM processes
- Maintain accurate interconnection documentation and capacity tracking
- Ensure accuracy, consistency, and compliance of DCIM data across platforms; continuously improve governance standards for asset management, metrics, and procedures
- Manage and document fiber connectivity, structured cabling, and cross‑connects within data centers; maintain accurate records of fiber routes and interconnection capacity
- Monitor fiber utilization (and potentially power and cooling metric); forecast future demand to ensure scalable, forward‑ready infrastructure
- Support audit activities by maintaining accurate documentation and demonstrating adherence to operational standards
- Develop dashboards and reports to track infrastructure health, fiber performance, and operational efficiency. Translate technical DCIM data into business‑level reporting for leadership
- Drive ongoing integration, deployment, and enhancement of DCIM operations, administration, and maintenance practices
- Partner with IT, facilities, and business teams to deliver reliable, secure, and customer‑focused interconnection services
- Experience with automation platforms (e.g., Ansible, Python scripting) for DCIM integration
- Develop documentation and provide training for operations staff on DCIM best practices, fiber management, and interconnection standards
- Demonstrate expertise in data center operations, infrastructure cabling, networking fundamentals, and Microsoft 365 productivity tools. Provide technical insights and assist in designing interconnection solutions
- Handle additional duties as assigned by Management
Requirements
- Bachelor’s degree in Telecommunications, Networking, IT, or related field (or equivalent experience)
- 5+ years of experience in interconnection and fiber-optic systems
- Strong understanding of interconnections cross-connects, and data center networking
- Experience with fiber optics, Ethernet, BGP, MPLS, and carrier networking
- Familiarity with MMR operations and colocation environments
- Experience managing access controls and coordinating with security teams
- Data center or telecommunications experience preferred
- Excellent communication, organization, and documentation skills
- Travel required is expected to be up to 5% but may increase over time as the business evolves
- Availability for on-call support during critical issues
Benefits
- medical, dental, and vision coverage
- life and AD&D
- short and long-term disability coverage
- paid time off
- employee assistance
- participation in a 401k program that includes company match
- many other additional voluntary benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Sunbird DCIMautomation workflowsfiber connectivitystructured cablingdata center operationsnetworking fundamentalsfiber opticsEthernetBGPMPLS
Soft skills
communicationorganizationdocumentationoversightcustomer-focusedtrainingtechnical insightscollaboration
Certifications
Bachelor’s degree in TelecommunicationsBachelor’s degree in NetworkingBachelor’s degree in IT