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Revenue Operations Manager – Post Sales
VantaRevenue Operations Manager driving operational excellence across renewals and customer retention for EMEA at Vanta. Supporting strategic initiatives while improving visibility into performance and growth metrics.
About the role
Key responsibilities & impact- Serve as the primary strategic and operational partner to EMEA Post Sales leadership across Account Management and Customer Success
- Own regional forecasting support and pipeline governance across renewals, expansions, churn, and retention motions
- Drive operational cadences and business rhythms, including forecast reviews, pipeline inspections, QBR support, and performance analysis
- Analyze regional business performance and identify trends across retention, expansion, churn, ASPs, attainment, and productivity metrics
- Build and maintain dashboards, reporting, and operational frameworks that improve visibility into EMEA business health and performance
- Partner closely with Systems, Analytics, Finance, and global GTM Operations teams to improve workflows, automate processes, and enhance scalability
- Support territory planning, account segmentation, book management, and operational planning initiatives across EMEA
- Identify operational inefficiencies and proactively drive process improvements that improve team effectiveness and customer outcomes
- Partner with front line managers and leadership teams to reinforce operational consistency, forecasting accuracy, and process adherence
- Support strategic initiatives tied to post-sales growth, retention, customer lifecycle management, and organizational scale
- Act as a trusted advisor to regional leadership by delivering actionable recommendations grounded in data and operational insights
- Help align global post-sales operational strategies while accounting for regional business nuances within EMEA
Requirements
What you’ll need- At least 4+ years of proven experience in Revenue Operations, Business Operations, Strategy & Operations, or GTM Operations within a high-growth SaaS environment
- Strong business acumen and understanding of SaaS post-sales motions, including renewals, expansion, churn mitigation, and net revenue retention
- Experience supporting international or regional GTM organizations, preferably within EMEA
- Strong analytical and problem-solving capabilities with the ability to turn ambiguous business challenges into actionable recommendations
- Excellent stakeholder management and communication skills with experience influencing front line managers and senior leadership
- Experience supporting forecasting processes, pipeline management, and recurring revenue businesses
- Advanced proficiency in Excel/Google Sheets with strong experience analyzing and synthesizing large datasets
- Strong Salesforce reporting and dashboard-building experience
- Ability to balance strategic thinking with operational execution and day-to-day support
- Experience partnering cross-functionally with Finance, Systems, Analytics, and GTM leadership teams
- Strong organizational skills with the ability to manage multiple projects and competing priorities simultaneously
- Experience driving operational change management initiatives across GTM teams
- Passion for operational excellence, scalability, and continuous improvement
- Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
Benefits
Comp & perks- 100% covered medical, dental, and vision benefits with dependents coverage
- 16 weeks paid Parental Leave for all new parents
- Health & wellness stipend
- Remote workspace, internet, and mobile phone stipend
- Commuter benefits for team members who attend the office
- Pension matching
- 25 days of Annual Leave per year and unlimited sick time
- 8 company-paid holidays
- Virtual team building activities, lunch and learns, and other company-wide events!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Revenue OperationsBusiness OperationsStrategy & OperationsGTM OperationsSaaS post-sales motionsForecasting processesPipeline managementData analysisSalesforce reportingDashboard building
Soft Skills
Business acumenAnalytical skillsProblem-solvingStakeholder managementCommunication skillsOrganizational skillsProject managementOperational excellenceCuriosityContinuous improvement