Salary
💰 $196,000 - $231,000 per year
About the role
- Lead, mentor, and develop a team of AR Collection specialists, setting clear performance goals and delegating tasks effectively
- Oversee timely and accurate collections of invoices from customers across all segments, tailoring collection strategies
- Define, document, and implement end-to-end collections processes to support a growing and global customer base
- Analyze AR Aging report, subscription accounts, and outstanding invoices to proactively identify high-risk accounts
- Negotiate payment plans and settlements while ensuring a high level of customer service
- Collaborate with Sales, Account Management, Customer Success and Legal to address AR-related issues
- Build reporting and dashboards to monitor collections performance, DSO, and aging metrics
- Oversee AR tooling and implementation to ensure data integrity and streamline processes
- Partner with Revenue Accounting to ensure proper revenue recognition, bad debt provisioning, and audit readiness
- Design and implement internal controls to ensure collections activities comply with accounting standards, company policies, and regulatory requirements
- Assess with external audits related to AR to ensure compliance with company policies and internal controls
Requirements
- Bachelor’s degree in Accounting, Finance, or related field
- 7+ years of AR or collections with at least 3 years in management or supervisory role
- Proven track record of successfully managing AR and collections, preferably within the SaaS industry
- Strong understanding of U.S. GAAP, particularly AR best practices
- Experience working in a high-growth or fast-paced environment
- Strong attention to detail, analytical skills, and comfort working in systems such as NetSuite, or similar ERP platforms
- Exceptional analytical and problem solving skills
- Self-starter with a collaborative mindset and strong communication skills
- Ability to thrive in a fast-paced, cross-functional environment with competing priorities