Vanta

Senior Manager, Credit and Collections

Vanta

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $196,000 - $231,000 per year

Job Level

Senior

Tech Stack

ERP

About the role

  • Lead, mentor, and develop a team of AR Collection specialists, setting clear performance goals and delegating tasks effectively
  • Oversee timely and accurate collections of invoices from customers across all segments, tailoring collection strategies
  • Define, document, and implement end-to-end collections processes to support a growing and global customer base
  • Analyze AR Aging report, subscription accounts, and outstanding invoices to proactively identify high-risk accounts
  • Negotiate payment plans and settlements while ensuring a high level of customer service
  • Collaborate with Sales, Account Management, Customer Success and Legal to address AR-related issues
  • Build reporting and dashboards to monitor collections performance, DSO, and aging metrics
  • Oversee AR tooling and implementation to ensure data integrity and streamline processes
  • Partner with Revenue Accounting to ensure proper revenue recognition, bad debt provisioning, and audit readiness
  • Design and implement internal controls to ensure collections activities comply with accounting standards, company policies, and regulatory requirements
  • Assess with external audits related to AR to ensure compliance with company policies and internal controls

Requirements

  • Bachelor’s degree in Accounting, Finance, or related field
  • 7+ years of AR or collections with at least 3 years in management or supervisory role
  • Proven track record of successfully managing AR and collections, preferably within the SaaS industry
  • Strong understanding of U.S. GAAP, particularly AR best practices
  • Experience working in a high-growth or fast-paced environment
  • Strong attention to detail, analytical skills, and comfort working in systems such as NetSuite, or similar ERP platforms
  • Exceptional analytical and problem solving skills
  • Self-starter with a collaborative mindset and strong communication skills
  • Ability to thrive in a fast-paced, cross-functional environment with competing priorities
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