Collections Lead
Vanta
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $118,000 - $139,000 per year
Job Level
Senior
Tech Stack
ERP
About the role
- Lead cross-functional collections and accounts receivable initiatives as an individual contributor, improving cash conversion, reducing delinquency, and scaling the order-to-cash function.
- Design and implement improvements to collections workflows, dunning strategies, dispute resolution, and internal controls to support audit readiness and SOX compliance.
- Partner with Finance, RevOps, Sales, Customer Experience, and Business Systems on system enhancements, including automation, integrations, and ERP optimizations (e.g., NetSuite, Salesforce, Stripe).
- Drive month-end and quarter-end AR readiness, ensuring accurate aging, reserves, and reporting to support close timelines and financial accuracy.
- Analyze and communicate collections and AR performance metrics (e.g., DSO, delinquency rates, recovery trends), translating insights into actionable improvements.
- Create, document, and maintain collections SOPs, playbooks, and controls to ensure consistent execution and scalability.
- Act as a subject-matter expert for collections and AR, providing guidance and best practices to cross-functional partners without direct people management responsibilities.
Requirements
- 4–6 years of experience in collections, accounts receivable, finance operations, or order-to-cash roles, ideally in a SaaS, usage, or subscription-based business.
- Demonstrated success owning complex initiatives as an individual contributor, including process design, automation, or systems improvements.
- Strong understanding of ERP, CRM, and billing/collections tools (NetSuite, Salesforce, Stripe, Intercom, Metronome, Orb).
- Familiarity with SOX compliance, AR controls, and reserve methodologies; understanding of revenue recognition (ASC 606) is a plus.
- Advanced Excel/Google Sheets skills (pivot tables, lookups, aging analysis, variance analysis).
- Strong written and verbal communication skills, with the ability to influence stakeholders and drive alignment without formal authority.
- A proactive, detail-oriented mindset with strong ownership, capable of prioritizing and executing in a fast-paced, evolving environment.
Benefits
- 100% covered medical, dental, and vision benefits with dependents coverage
- 16 weeks fully-paid parental Leave for all new parents
- Health & wellness and remote workplace stipends
- Family planning benefits through Carrot Fertility
- 401(k) matching
- Flexible work hours and location
- Open PTO policy
- 11 paid holidays in the US
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
collectionsaccounts receivablefinance operationsorder-to-cashprocess designautomationsystems improvementsExcelGoogle Sheetsrevenue recognition
Soft skills
communicationinfluencealignmentownershipdetail-orientedproactiveprioritizationexecution