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Product Operations Lead
Vannevar LabsProduct Operations Lead at Vannevar building AI to support defense operations and deliver mission outcomes. Managing product deployments and customer interactions with a focus on geopolitical insights.
Tech Stack
Tools & technologiesTypeScript
About the role
Key responsibilities & impact- Deliver mission impact with our Special Activities and Information Operations products. Understand customer mission objectives, determine how to deliver timely mission-relevant insights with our tools, and execute accordingly.
- Curate insights from the data we generate, drawing on your geopolitical analysis skills while leveraging AI/ML tools to operate at scale and communicating in a mission-relevant format. Ensure a high degree of rigor in our products.
- Test innovative ways to achieve customer mission objectives and to Improve our operational processes for running our Special Activities and Information Operations products, including our tradecraft, vendor management, and integration with technology.
- Lead high-impact customer interactions, including mission demonstrations for prospective customers and mission support for current customers.
- Direct interaction with customers is important for all our team members, and you should expect some amount of travel to customer locations (~30%).
Requirements
What you’ll need- 4+ years experience in intelligence or geopolitical analysis, ideally with experience using software for data analysis, or in customer success for defense/intelligence products
- Deep understanding of geopolitical trends and ongoing world events
- Demonstrated ability to manage operations with multiple stakeholders and implement significant improvements to operational processes
- Domain experience in national security analysis, polling/population data analysis, or media/social media expertise preferred
- Active TS/SCI clearance is preferred
Benefits
Comp & perks- Health, dental, and vision insurance
- 100% remote first culture. You can work from anywhere in the US and all full time employees have WeWork access
- Unlimited PTO including competitive vacation and holiday schedules
- Lifestyle stipends - Monthly mental health, wellness & fitness stipend, in-home office setup stipend and family planning assistance
- Salary top-up during military reserve duty
- Fully paid parental leave
- Child and pet care reimbursement during travel
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
geopolitical analysisdata analysisoperational processesAI toolsML toolsvendor managementtradecraft
Soft Skills
customer interactioncommunicationstakeholder managementleadership
Certifications
TS/SCI clearance