Vanguard

Customer Success Manager

• Acts as highest-level technical expert, resolving issues, assessing any potential risks and identifying solutions
• Lead the definition of product roadmaps and architecture for Dynamics 365 and align them with business strategies and enterprise architecture
• Collaborates with the broader architecture community to ensure that the Dynamics 365 architecture aligns with target architectures and technology roadmaps and provides input on required platform capabilities and improving development tools/processes.
• Works with other product teams, technology experts, and business stakeholders to provide functional support
• Assists in the evaluation of vendors and products and participates in build vs. buy discussions with the product teams
• Identifies new opportunities to improve solutions across the enterprise and provides input and support to the business
• Develops and reviews product architecture and design documentation
• Provides technical guidance to the development teams to ensure proper usage of the platform and tools
• Ensures the feasibility of requirements to meet the needs of the business
• Assists in the development of and management of architecture governance processes
• Tracks industry trends and maintains knowledge of new technologies
• Mentors less experienced crew members and contributes to overall development of the organization
• Participate in special projects as needed.

Senior CRM Architect

Marketing

• Independently initiates and/or leads marketing programs, initiatives, promotions or research projects
• Creates marketing plans by translating business objectives into defined marketing goals, strategies, and tactics
• Provides guidance and consultation on marketing best practices and common obstacles based on prior experiences
• Serves as a trusted advisor and internal expert to ensure the right solution is developed for various partners
• Proactively communicates status and issues of marketing activity regularly to stakeholders
• Builds and maintains effective relationships
• Proactively identifies, manages, and mitigates risks on marketing activities
• Participates in special projects and performs other duties as assigned

Senior Marketing Manager

Compliance

• Own and submit regulatory filings via FCA and Swiss portals, staying ahead of regulatory changes
• Coordinate the European Compliance Mandatory Training program and manage the LMS
• Support day‑to‑day delivery of compliance projects, ensuring tasks stay on track and well executed
• Maintain accurate registers, trackers, and documentation across breaches, audits, monitoring actions, and reporting
• Use AI and digital tools to summarise information, draft materials, and support reporting cycles
• Prepare high‑quality materials for senior stakeholders, committees, and boards
• Support onboarding, internal communications, and compliance awareness campaigns
• Manage policy updates, version control, and quality checks
• Coordinate Compliance Risk Assessments and track issues in Archer
• Help run team operations — budget tracking, calendars, governance routines, and workflows
• Identify opportunities to automate and improve processes

Compliance Specialist

• Act as a trusted advisor to Compliance colleagues and business stakeholders, providing guidance on policy governance expectations and compliance risk methodology
• Coordinate governance cycles, annual assessments, stakeholder engagement, and reporting across frameworks
• Monitor performance, identifying gaps, and produce clear, high quality reporting for senior management
• Lead the operation of the European Policy Framework, coordinating drafting cycles, annual reviews, stakeholder engagement, change control processes, and Senior Manager approvals
• Provide expert guidance to Compliance colleagues and business stakeholders
• Monitor the effectiveness of the Policy Framework by tracking overdue items, identifying gaps or inconsistencies
• Own and coordinate core activities under the Compliance Risk Management Policy across Europe
• Work collaboratively with the US Methodology Team
• Represent Compliance at internal meetings, presenting updates, risks, and insights clearly and confidently to senior audiences
• Partner with Compliance Advisory and first-line teams to embed compliance frameworks and strengthen risk-management practices across the business
• Contribute to wider Central Compliance activities

Senior Compliance Specialist – Central Compliance

Platform Engineer

• Define and execute the multi‑year strategy for the Windows endpoint physical and virtual ecosystem
• Serve as the enterprise authority on Windows client engineering, hardware, modern endpoint management, virtualization strategy, and platform modernization
• Establish technology roadmaps for Windows 11, cloud‑managed device models, virtualization, and future workplace experience capabilities
• Lead engineering teams responsible for: Windows 10/11 platform engineering, Azure Virtual Desktop architecture & operations, Intune / AutoPilot / Endpoint Manager governance & policy design

Senior Manager, Platform Engineering – Windows Endpoint Infrastructure

Product Designer

• Lead the UX strategy and design for innovative sales technology products supporting Vanguard’s Financial Advisor Services (FAS) Sales teams and intermediary clients
• Guide a team of UX Designers and UX Strategists to deliver best-in-class digital experiences that empower sales professionals and drive business growth
• Shape and evolve the design discovery process in a dynamic, high-impact environment, leveraging frequent user research and feedback from sales stakeholders
• Manage discovery, conceptualization (sketches/wireframes), visual design, information architecture, and interaction with a precise eye for detail on execution
• Drive progress of AI-driven discovery models and agentic tools
• Organize, prioritize, and track work; develop and iterate leadership methods to ensure efficiency
• Facilitate design thinking exercises with users, clients, product partners, and business stakeholders to gather observations and insights
• Work with the product management team to create a product roadmap that includes a prioritization schema and a proposed schedule for introducing new features and capabilities
• Provide guidance to product teams and collaborate with user experience designers to determine appropriate research strategies and approaches for critical product questions
• Develop relationships with business leads across a product family and educate executives on user experience capabilities as a strategic asset

Senior User Experience Manager – Sales Technology

Financial Crime

• Help evolve and strengthen our AFC Framework, keeping it aligned with global standards and regulatory expectations
• Shape and refine our AFC policies, standards, procedures, and guidance materials
• Keep our governance engine running smoothly — from committee packs to escalation pathways and decision‑making records
• Provide analytical muscle for enterprise and product‑level financial crime risk assessments, including BWRA and thematic reviews
• Support oversight of ABAC and Anti‑Tax‑Evasion initiatives as we roll out a refreshed operating model
• Play a key role in AFC testing and assurance work: executing tests, spotting control gaps, and driving follow‑up actions
• Be a go‑to specialist for AML/CTF, Sanctions, ABAC, and Anti‑Tax‑Evasion across our European footprint
• Help translate regulatory changes into practical, business‑ready processes
• Deliver clear, actionable guidance to stakeholders navigating Financial Crime requirements
• Build strong partnerships with 1LoD and 2LoD teams, fostering transparency, risk awareness, and effective issue management
• Support ongoing AFC testing and monitoring to identify gaps, emerging risks, and opportunities for uplift
• Maintain accurate, well‑governed documentation across all AFC activities and reports
• Track remediation actions and validate completion to ensure long‑term control improvement
• Work with precision and pace, championing consistency, quality, and continuous improvement
• Contribute to AFC change programmes, ensuring deliverables meet regulatory and business expectations
• Join cross‑functional working groups to embed Financial Crime considerations into new products, systems, and processes
• Prepare materials for AFC forums, board sessions, audits, and regulatory touchpoints
• Coordinate project milestones, documentation, and reporting to keep initiatives on track

Senior Specialist – Financial Crime Compliance

• Deliver accurate, timely AFC regulatory and internal reporting
• Lead end‑to‑end AFC risk assessments, including data analysis and stakeholder challenge
• Oversee policy and standards updates, ensuring alignment with regulatory and global AFC requirements
• Enhance AFC framework methodology, documentation, and consistency with group standards
• Produce clear governance materials (reports, dashboards, committee papers)
• Support thematic reviews and ongoing improvements to risk assessment methods
• Provide subject‑matter support on AML/CTF, Sanctions, ABAC, and Anti‑Tax Evasion requirements
• Interpret regulatory changes and help embed new requirements into business processes
• Support regulatory readiness, audit responses, and evidence coordination
• Build strong relationships with 1LoD and 2LoD to promote transparency and effective escalation
• Support AFC testing and monitoring activities
• Produce insight‑led reporting to highlight control gaps, risks, and improvement opportunities
• Track and validate remediation actions
• Maintain high‑quality documentation, process maps, and audit‑ready evidence
• Provide AFC input into change initiatives to ensure risks are properly considered
• Support project governance, reporting, and risk/milestone tracking
• Participate in cross‑functional groups to deliver AFC‑related outcomes
• Assist with embedding new processes and operating model changes

Financial Crimes Compliance Analyst

Security Engineer

• Own operational health for Application Security platforms, including SLIs/SLOs, error budgets, and reliability dashboards.
• Lead incident response, postmortems, and root cause analysis; ensure corrective actions are implemented.
• Govern SLA/PLA compliance and maintain operational readiness across AppSec services.
• Develop, test, and maintain incident response and continuity plans for Application Security operations.
• Partner with developers through pair programming, coaching, and secure coding enablement.
• Assess and optimize scanning coverage, identifying gaps and recommending new tools and processes.
• Guide teams on integrating security into CI/CD pipelines using industry best practices.
• Identify automation opportunities to expand scale, reduce toil, and improve reliability.

Senior Application Security Architect

Human Resources

• Design, implement, and deploy HR Technology to support and meet business goals and objectives
• Proactively identify and recommend opportunities for improvement and optimization
• Serve as a process expert for detailed functionality in within the products/domains supported and educate and mentor HR business teams in domain areas, providing guidance and consultation as required
• Develop and adhere to configuration and optimization standards
• Test and evaluate HR vendor products
• Develop, update, and keep current related documentation
• Support the accuracy and integrity of data by supporting risk and audit activities, security assessments, and access reviews
• Ensure data integrity and privacy compliance for domains supported
• Responsible for identifying and prioritizing enhancements that will improve user experience, drive adoption, and maintain overall system hygiene and health
• Participate in special projects and perform other duties as assigned.

HR Technology Specialist

Financial Planning and Analysis

• Own the Investment Data Stewardship product vision, strategy, and multi‑year roadmap
• Act as a subject matter authority on investment data
• Own investment data stewardship operating models
• Partner with engineering and architecture teams to modernize investment data pipelines
• Serve as a single accountable product owner across multiple senior stakeholder groups
• Demonstrate measurable impact through product KPIs tied to quality, adoption, efficiency, and business outcomes

Senior Investment Management Product Manager

Product Manager

• Leads digital product management activities for multiple digital products, or one strategic product
• Collaborates with cross-functional teams to create best practices that drive significant change to the client experience
• Coaches digital product teams towards best practices and learnings
• Partners with stakeholders to resolve production and implementation issues in a timely manner
• Leads the planning, development and implementation of new digital products
• Employs a variety of qualitative and quantitative analysis techniques to continually improve the user experience
• Participates in and provides recommendations for ongoing business planning and departmental prioritization activities
• Participates in special projects and performs other duties as assigned

Product Manager, Specialist

Artificial Intelligence

• Serves as a subject matter expert (SME) of data sets for a given industry, data storage systems, and the operational processes being supported
• Maintains awareness of changing business needs to create appropriate project solutions
• Leads process design efforts to support new offerings, business initiatives, or improvement projects
• Performs root cause analyses of complex data errors
• Identifies opportunities to eliminate future occurrences, prioritizes initiatives, mitigates risk, leverages technology, and recommends short- and long-term solutions for issues
• Focuses on improving Data Management's service offer and communicates with stakeholders and management to obtain their input and buy-in as appropriate
• Recommends, coordinates, documents, and implements changes that will enhance workflows and procedures
• Integrates new or existing technologies into workflows and communicates to all team members
• Analyzes impacts and prepares environment for change
• Builds and maintains relationships with internal and external partners to define data requirements, develop project specifications, and execute data projects to ensure that the expected outputs are delivered
• Provides validation and approval of project deliverables
• Identifies solutions independently and with input from internal and external partners, external vendors, and industry contacts to enable best-in-class data management practices, scalability, and cost effectiveness
• Leads and consults on new projects to ensure operational readiness upon implementation into the live environment
• Participates in special projects and performs other duties as assigned.

Senior Data Solution Analyst – AI Ready Data

• Serve as a trusted adviser to enterprise functions, offering high‑quality, value‑adding compliance advice across resilience, cyber security, third‑party risk, operational risk, and technology risk domains
• Provide oversight of regulatory obligations and ensure alignment with compliance and enterprise risk frameworks, and controls expectations
• Monitor regulatory developments affecting enterprise operations and translate these into actionable guidance for stakeholders
• Provide an oversight of AI compliance practices and champion alignment with emerging European AI laws and standards
• Embed regulatory AI compliance considerations throughout the AI system lifecycle, from initial design to deployment and ongoing monitoring
• Promote responsible adoption and ethical use of AI technologies across Vanguard Europe
• Identify and assess compliance risks related to cybersecurity, operational resilience, third‑party relationships, and emerging technology including AI
• Contribute to risk management strategies, leveraging Compliance and Enterprise Risk Management frameworks and methodologies
• Support Compliance risk assessment, including monitoring of remediation and issue escalation
• Support delivery of Enterprise Compliance programmes, including operational and digital resilience, cyber security control frameworks, third‑party oversight enhancements, and technology risk initiatives
• Contribute to global compliance strategy execution by collaborating with colleagues across Compliance Advisory, Central Compliance and Regulatory Affairs, as well as Business Partners across three lines of defence
• Promote consistency, best‑practice adoption, and process optimisation across all aspects of the global Enterprise Compliance program
• Build and maintain strong relationships across all levels of the organisation, influencing decision‑making and advocating for compliant, risk‑aware business practices
• Foster a culture of compliance across Enterprise functions by providing relevant insights and guidance
• Represent Compliance in working groups, governance forums, and cross‑functional projects