Vanguard

Financial Crime

• Conduct daily investigations to identify suspicious activity across both new and existing client accounts
• Mentor junior team members as they grow their investigative skills
• Use public records, internet databases, and internal tools to research potential violations
• Help resolve inquiries and issues related to anti-money laundering (AML)
• Assist with internal and external reporting in line with regulatory guidelines
• Educate and empower team members by developing educational content
• Stay updated with industry trends, regulatory changes, and market developments
• Contribute to special projects and cross-functional initiatives

Financial Crimes Specialist, AML Investigations

Project Manager

• Manages a project or workstreams within a broader project or program
• Develops, implements, and monitors project plans
• Contributes expertise to major project deliverables, milestones, and required tasks
• Provides insight on best practices and common obstacles based on prior experiences
• Ensures strategies are aligned with the overall department strategy
• Communicates project status and issues regularly to stakeholders
• Influences key decisions across stakeholder groups
• Proactively identifies, manages, and mitigates risks and any related project issues
• Participates in special projects and performs other duties as assigned

Business Project Manager

Sales

• Manages staff and provides guidance, training and motivation.
• Follows corporate disciplinary procedures.
• Sets performance standards and reviews performance.
• Leads a team of sales trainers and develops their expertise.
• Partners with senior leadership to execute the division's sales strategy.
• Manages training delivery and oversees the training team.
• Tracks and reports training metrics such as attendance and certification pass rates.
• Owns stakeholder management for training and delivery programs.

Manager, Sales Training Delivery Strategy

Account Executive

• Responsible for the retention, satisfaction, and growth of clients
• Develops and communicates strategic business plans for current clients
• Implements long term relationship retention & growth strategies
• Strategically navigates client organizations
• Leads and executes on RFP and re-bid processes
• Achieves established sales, satisfaction and retention goals
• Coaches internal teams towards achieving book of business strategy
• Facilitates strong business support
• Influences and collaborates with divisional business partners
• Coaches, collaborates, and provides insight and direction to less experienced sales executives

Client Account Executive, Existing Client Sales

• Responsible for the growth and nurturing of the west coast mid-large market client book in the retirement business
• Accountable for growing lifetime value with existing clients
• Driving client satisfaction and delivering on sales goals
• Client retention & satisfaction and building commercial capabilities across the team
• Manages staff and provides guidance, coaching, training, and motivation as necessary to develop staff
• Responsible for retention, satisfaction, and growth of clients within their assigned segment
• Coaches crew to strategically navigate organizations with a strong commercial orientation
• Responsible for setting a clear growth and retention strategy for assigned market segment

Senior Manager, Relationship Management, Sales

Platform Engineer

• Build and improve enterprise voice capabilities using Microsoft Teams Voice or Genesys Cloud
• Design and maintain call routing, dial plans, and Ribbon SBC configurations
• Manage Teams Phone System, Genesys Cloud settings, SIP trunks, and Ribbon SBC environments
• Troubleshoot SIP, RTP, carrier connectivity, and end to end call flows
• Collaborate with IT teams, business partners, vendors, and carriers to maintain documentation of call flows

Platform Engineer – Specialist

Compliance

• Oversees compliance inspections and supports the development, implementation, and maintenance of compliance processes.
• Conducts routine and targeted compliance monitoring and testing across financial services operations.
• Leads investigations of potential violations of ethical standards and noncompliance with applicable laws, regulations, and internal policies.
• Communicates findings to business partners and senior compliance leadership.
• Provides compliance guidance and advisory support to business units.
• Oversees the design, implementation, and maintenance of compliance policies and procedures.

Senior Compliance Testing Lead

Analyst

• Leads the development of changes to Vanguard's methodology
• Partners with subject matter experts and our technology division to design solutions that meet changing business needs, regulatory requirements, and position Vanguard's advice ahead of external competitive developments
• Serves as an expert on the application of Vanguard's methodology in the development of client investment strategies, construction of portfolios, and/or delivery of financial planning advice
• Researches, analyzes, and provides recommended changes to our investments, portfolio construction, and wealth planning guidance
• Ensures compliance with Vanguard methodology and investment guidelines while applying knowledge of the external business environment and its implications on Vanguard's strategic direction
• Anticipates implications, dependencies, and risks of methodology programs, and creatively solutions and escalates accordingly
• Serves as a subject matter expert for crew and leaders
• Develops and conducts methodology training activities for all crew delivering advice to clients
• Develops an expert-level understanding of overall financial markets and the related legal, tax, and regulatory issues that impact Vanguard's methodology
• Serves as a mentor and coach to less-tenured crew and contributes to their development
• Participates in special projects and performs other duties as assigned

Advice Methodology Analyst, Specialist

Product Designer

• Set the North Star: Own the vision and multi year roadmap for an integrated, AI-enabled advisor desktop—grounded in advisor needs and business outcomes.
• Define new capabilities: Shape and prioritize capabilities that simplify workflows, surface insights, and improve advisor effectiveness.
• Apply experience design rigor: Develop and maintain advisor personas; map end to end internal advisor journeys; produce blueprints that inform product strategy and technical design.
• Lead across functions: Operate within a cross functional ecosystem—Product, Engineering, Data, CX Research & Design—to align on outcomes, sequencing, and delivery.
• Champion AI: Partner with data and platform teams to embed AI capabilities (e.g., task guidance, summarization, recommendations, search/knowledge) responsibly and measurably.
• Own outcomes: Establish OKRs and success metrics (adoption, efficiency, satisfaction); instrument the experience to capture insights and iterate.
• Provide thought leadership: Bring domain expertise, industry perspective, and persuasive storytelling to influence senior stakeholders and energize teams.
• Connect CRM & desktop ecosystems: Ensure the advisor desktop complements and extends industry-leading CRM platforms and enterprise desktop suites to deliver seamless workflows.

Senior User Experience Strategist

• Coach and mentor a team of tenured sales professionals
• Set clear goals and expectations, monitor performance
• Oversee the team's interactions with prospects and clients
• Develop and implement strategies to optimize the team's performance
• Foster a collaborative environment across different sites
• Lead the onboarding process for new apprentices
• Identify and resolve issues that arise within the team
• Encourage creative thinking and innovative approaches

Manager, Retail Sales Group

Digital Marketing

• Digital journey development: Design and launch integrated digital experiences for financial advisors in partnership with your aligned Client Journey Management team.
• Build and deploy trigger-based, always-on digital journeys using Marketo.
• Create personalized landing pages and integrate them into journey strategies.
• Leverage AI tools to develop scalable, personalized digital assets.
• Manage end-to-end journey execution, including email deployment, QA, and compliance submissions.
• Conduct A/B testing and experiments, applying insights to improve future strategies.
• Monitor journey performance, prepare review materials, and present actionable insights.
• Collaborate with data analysts to inform next-best-action strategies and personalization.

Digital Marketing Manager

Operations

• Review, process and approve new client accounts, ensuring compliance with industry regulations
• Conduct routine monitoring and inspections to ensure compliance
• Achieve and maintain high levels of quality across the new account processes
• Maintain awareness of work volumes to ensure team goals are met and assist with new account functions as needed
• Prepare and share action plans for resolution of client requests with business partners, as needed
• Provide feedback to peers, promoting continuous improvement
• Collaborate with peers, senior administrators, and appropriate leaders to discuss relevant topics and support department consistency
• Keep abreast of regulatory procedures and changes, and monitor for business risks to elevate compliance concerns to senior compliance specialists
• Participate in special projects and perform other duties as assigned

Account Approval Operations Specialist – New Accounts

• Successfully build the institutional asset base with new business relationships
• Manage assigned territory to generate new relationships and broaden existing relationships with distributors, advisors, and other intermediaries
• Achieve established sales and retention goals through strategic selling activities
• Provide leadership and guidance to other sales executives and support staff
• Develop a strategic sales plan to efficiently identify new business relationships
• Effectively represent Vanguard's investments and services to prospects, clients, and industry organizations
• Develop strong relationships with senior and executive management of prospect and client organizations
• Raise awareness of Vanguard's investments and services through targeted prospecting activities

Institutional Sales Executive – Small Market

Data Engineer

• Expertise in synthesizing business and technical requirements into world class data architectures and technical blueprints
• Designs data and platform architectures for Operational through Analytics phases of the data lifecycle
• Provides thought leadership, working with partners to make decisions and recommendations on the future of data architecture
• Participates in special projects and performs other duties as assigned

Domain Architect – Enterprise Data Architecture

Backend Engineer

• Design and implement REST APIs using NestJS / TypeScript
• Build and evolve backend services that support login and client authentication
• Deploy and operate services on AWS
• Write automated tests and improve test coverage
• Collaborate with product and security stakeholders
• Participate in CI/CD pipelines and operational procedures