Product Manager, Specialist

Vanguard

Product Manager leading Vanguard’s debit card web and servicing experiences. Shaping digital products for a leading investment management company and its clients.

Posted 8/19/2026full-timeMalvern • North Carolina, Pennsylvania, Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in digital product management, particularly in delivering client-facing web experiences within the financial services sector. Strong ability to lead cross-functional teams and drive strategic initiatives that enhance user experience and stakeholder engagement.

Highest-signal resume keywords

Digital Product ManagementStakeholder ManagementCross-Functional LeadershipUser Experience AnalysisFinancial Services Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product ManagementDigital Experience DeliveryWeb-Based Product ManagementMarket AnalysisImplementation Planning

Soft Skills

CoachingCollaborationCommunication

Certifications & Qualifications

Undergraduate DegreeGraduate Degree Preferred

Industry Keywords

Financial ServicesPaymentsBankingFintechClient Experience

About the role

Key responsibilities & impact

Lead the strategic vision and roadmap for the Debit Card external client-facing web experience and internal crew experience
Own digital and servicing capabilities for clients and crew to manage, support, and service debit card functionality
Lead digital product management activities for multiple digital products or one strategic product
Collaborate with cross-functional teams to create best practices driving significant change to the client experience
Coach digital product teams toward best practices and learnings
Ensure delivery of messaging, communication, and customer outreach
Partner with stakeholders to resolve production and implementation issues and support or drive escalations
Lead planning, development, and implementation of new digital products
Define and analyze markets, develop product features and requirements, and create implementation plans
Use qualitative and quantitative analysis techniques to improve user experience
Provide recommendations for business planning and departmental prioritization
Participate in special projects and perform other assigned duties

Requirements

What you’ll need

Undergraduate degree or equivalent combination of training and experience required
Graduate degree preferred
Minimum of five years related work experience
Two years of leading large cross-functional teams on major organizational projects preferred
Product management experience delivering digital experiences in financial services, payments, banking, or fintech
Experience managing web-based products and customer-facing journeys
Strong stakeholder management and cross-functional leadership skills
Vanguard is not offering visa sponsorship for this position

Benefits

Comp & perks

Hybrid working model
Enhanced flexibility
In-person learning, collaboration, and connection
Teamwork-oriented culture
Focus on serving clients' best interests