Senior Process Improvement Analyst

Vanguard

Senior Process Improvement Analyst leading complex process improvement initiatives for client retention and loyalty. Collaborating with teams and senior leaders, designing scalable processes, and elevating team capabilities.

Posted 6/3/2026full-timeMalvern • Arizona, North Carolina, Pennsylvania, Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Lead Client-Centric Process Design & Improvement for a Net-New Business Unit
Drive End-to-End Initiative Execution
Design and Visualize Scalable Client-Centric Processes
Influence & Align Across Stakeholders
Elevate Team Capability

Requirements

What you’ll need

Minimum of eight years related work experience with progressive responsibility required.
Undergraduate degree or an equivalent combination of training and experience required.
Graduate degree preferred.
Process improvement certification (i.e. McKinsey Lean training, Six Sigma certification) preferred.

Benefits

Comp & perks

Health insurance
Flexible working arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

process designprocess improvementinitiative execution

Soft Skills

client-centricinfluencealignmentteam capability elevation

Certifications

process improvement certificationMcKinsey Lean trainingSix Sigma certification