UX Content Strategist

Vanguard

UX Content Strategist at Vanguard creating compelling communications and positioning on investment funds and financial topics. Collaborating with teams to enhance user experience through effective messaging and content strategies.

Posted 6/2/2026full-timeCharlotte • North Carolina, Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Creates in-depth, compelling communications and positioning on a range of subjects
Exercises decision making authority and interacts with user experience test subjects
Displays versatility and demonstrates understanding of user experience principles
Partners with user experience team to set up tests, measure effectiveness, solve problems, and create communication content that meets user experience goals
Expertly presents and 'sells' content and design solutions to senior management, project teams, partners, and stakeholders
Ensures the success of the strategy
Participates in discussions on user-centered design principles, visual design, user behavior, interactions, and Vanguard's brand
Plans communication content in consideration of universal design principles and tags content
Provides creative direction and guidance on messaging and/or content strategy across mediums
Leads the creation of new approaches or processes with a 1-3 year outlook
Serves as a mentor to less experienced writers by providing specific feedback

Requirements

What you’ll need

Five years related work experience
Two years in user experience, digital marketing, or similar preferred
Undergraduate degree or equivalent combination of training and experience
Graduate degree preferred

Benefits

Comp & perks

Flexible working model
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

user experience principlesuser-centered designvisual designcontent strategycommunication contentdigital marketing

Soft Skills

decision makingproblem solvingpresentation skillsmentoringcreativitycollaboration

Certifications

undergraduate degreegraduate degree