UX Content Strategist, Specialist
Vanguard
full-time
Posted on:
Location Type: Hybrid
Location: Malvern • North Carolina • Pennsylvania • United States
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About the role
- Help tell Vanguard’s story by shaping how millions of investors experience our communications and digital products
- Partner with leaders, designers, researchers, and SMEs to craft clear, inclusive, and insightful content
- Use data to test, learn, and iterate
- Create in-depth, compelling communications and positioning on a range of subjects
- Exercise decision making authority and interact with user experience test subjects
- Display versatility and demonstrate understanding of user experience principles
- Partner with user experience team to set up tests, measure effectiveness, and create communication content
- Present and "sell" content and design solutions to senior management
- Plan communication content considering universal design principles
- Provide creative direction and guidance on messaging and/or content strategy
- Lead the creation of new approaches or processes
- Serve as a mentor to less experienced writers
Requirements
- Five years related work experience
- Two years in user experience, digital marketing, or similar preferred
- Undergraduate degree or equivalent combination of training and experience
- Graduate degree preferred
Benefits
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user experiencedigital marketingcontent strategydata analysiscommunication designinclusive content creationpositioningcreative directiontesting methodologiesuniversal design principles
Soft skills
decision makingmentorshipcollaborationcommunicationcreativityversatilityinsightfulnessleadershippresentation skillsproblem solving
Certifications
undergraduate degreegraduate degree