UX Content Strategist, Specialist
Vanguard
full-time
Posted on:
Location Type: Hybrid
Location: Malvern • North Carolina • Pennsylvania • United States
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About the role
- Help tell Vanguard’s story by shaping how millions of investors experience our communications and digital products
- Partner with leaders, designers, researchers, and SMEs to craft clear, inclusive, and insightful content
- Use data to test, learn, and iterate
- Create in-depth, compelling communications and positioning on a range of subjects
- Exercise decision making authority and interact with user experience test subjects
- Display versatility and demonstrate understanding of user experience principles
- Partner with user experience team to set up tests, measure effectiveness, and create communication content
- Present and "sell" content and design solutions to senior management
- Plan communication content considering universal design principles
- Provide creative direction and guidance on messaging and/or content strategy
- Lead the creation of new approaches or processes
- Serve as a mentor to less experienced writers
Requirements
- Five years related work experience
- Two years in user experience, digital marketing, or similar preferred
- Undergraduate degree or equivalent combination of training and experience
- Graduate degree preferred
Benefits
- Flexible working arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
user experiencedigital marketingcontent strategydata analysiscommunication designinclusive content creationpositioningcreative directiontesting methodologiesuniversal design principles
Soft Skills
decision makingmentorshipcollaborationcommunicationcreativityversatilityinsightfulnessleadershippresentation skillsproblem solving
Certifications
undergraduate degreegraduate degree