Chief Technology Officer

• Define and execute the technology strategy and multi-year roadmap for Discover Journeys.
• Enable clients to seamlessly search, explore product pages, and engage with next-generation discovery experiences.
• Define the future of integrated Search + Chat experiences by shaping the GenAI-driven strategy that combines semantic search, conversational interfaces, and personalized discovery.
• Build, scale, and develop global teams of senior engineering leaders and technical specialists.
• Foster a culture of innovation, high ownership, psychological safety, and continuous improvement.
• Mentor leaders to drive engineering discipline, architectural quality, and operational excellence.
• Lead modernization from legacy monolithic systems to microservices and composable enterprise architectures.
• Introduce and scale modern patterns including GraphQL BFF, Micro Frontends, and advanced digital experience platforms integrated with Generative AI.
• Drive adoption of intelligent search, omnichannel and real-time content delivery.
• Partner with Product, UX, Data, Marketing, and Cloud Engineering to align technology with business outcomes.
• Ensure compliance, governance, accessibility, and security standards across digital touchpoints.
• Build strong relationships with senior business leaders to influence investment, prioritization, and vision.
• Implement data-driven engineering practices to optimize performance, reliability, and developer productivity.
• Establish measurable KPIs tied to client experience, search performance, and journey satisfaction.
• Drive continuous improvement with a focus on automation, quality engineering, and resilient operations.

Head of Technology, Discovery Journeys

Senior Business Technology Manager – Office of the CTO

SVP, Chief Information Officer – Retail Business

Head of Technology Governance

Head of Technology Command Center