Product Manager

• Lead the digital product management activities for multiple digital products, or one strategic product
• Collaborate with cross-functional teams to create best practices that drive significant change to the client experience
• Coach the digital product teams towards best practices and learnings
• Ensure delivery of messaging, communication, and customer outreach as necessary
• Partner with stakeholders to resolve production and implementation issues in a timely manner and supports/drives escalations where required to enable rapid delivery
• Lead the planning, development and implementation of new digital products
• Define and analyze markets, developing detailed product features and requirements, and developing implementation plans
• Employ a variety of qualitative and quantitative analysis techniques to continually improve the user experience
• Participate in and provide recommendations for ongoing business planning and departmental prioritization activities
• Participate in special projects and performs other duties as assigned.

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