Veterinary Receptionist

Vancouver Veterinary Hospital

Veterinary Receptionist converting incoming client calls into scheduled appointments. Providing welcoming client care in a veterinary hospital environment with strong customer service focus.

Posted 6/24/2026full-timeVancouver • Washington • 🇺🇸 United StatesJunior💰 $19 - $24 per hourWebsite

About the role

Key responsibilities & impact

Convert incoming clients calls into scheduled appointments
Greet clients and patients positively and in a friendly manner
Maximize client call conversion by effectively managing incoming phone calls
Administer essential receptionist duties, including patient intake and discharge
Facilitate client education
Handle cashier duties
Maintain accurate medical charts for all patients
Work closely with the veterinary team to streamline patient flow
Ensure the reception area remains clean and inviting

Requirements

What you’ll need

High School Diploma or equivalent
1+ years of customer service experience, preferably front desk or call center experience in a fast-paced environment
1+ years of experience working with computers (typing, email, other software)
Demonstrated experience with/knowledge of handling dogs, cats, and exotic animals
Typing 40+ wpm (keyboard)
Basic MS Office products (Word, Excel) and email systems

Benefits

Comp & perks

Equal Opportunity Employer
Commitment to Diversity

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer servicetyping 40+ wpmpatient intakepatient dischargecashier dutiesmedical chart maintenance

Soft Skills

communicationinterpersonal skillsorganizationclient educationpositive attitude

Certifications

High School Diploma