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Electronics Technician, Quality Manager
VamoElektroniker im technischen Innendienst bei Vamo, verantwortlich für technische Rückfragen und Fehlerdiagnosen im Aftersales-Prozess. Zusammenarbeit mit Kund:innen und interne Steuerung komplexer Fälle.
About the role
Key responsibilities & impact- Provide technical support and clarify electrical inquiries
- Assess customer concerns by phone or email
- Perform fault diagnostics on customer reports
- Coordinate complex cases internally to ensure efficient fault resolution
- Contribute to the implementation of a professional after-sales process
Requirements
What you’ll need- Trained electronics technician/electrician (m/f/d) specialized in energy and building services
- Solid experience in building installation and customer service
- Knowledge of meter cabinets (single-family home sector)
- Initial experience with heat pumps is a plus
- Strong communication skills on the phone
- IT affinity and interest in modern tools (CRM, remote monitoring)
Benefits
Comp & perks- 30 days' vacation
- Option to work from home
- Flexible working hours
- JobRad leasing for mobility
- Guudcard: €50 monthly tax-free benefit
- Company pension scheme (bAV) with employer contribution
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Hard Skills & Tools
fault diagnosticsbuilding installationmeter cabinetsheat pumps
Soft Skills
communication skillscustomer service
Certifications
trained electronics technicianelectrician