Customer Support

• Central communication hub: Coordinate interactions between internal departments and clients to ensure a seamless customer experience
• Relationship building: Develop and maintain long-term client relationships through personal engagement
• Needs analysis: Identify individual customer needs and ensure satisfaction for both companies and employees
• Proactive customer updates about new benefits, developments and optimization opportunities
• Portfolio development: Continuously expand the benefits offering and implement innovative bonus models

Customer Care Manager

Multilingual Customer Care Representative – Spanish/Swedish

Customer Experience Coordinator – Email, Chat, Call

Head of Customer Experience

Customer Care Manager, Full-time

Product Support Specialist, German